Angus Frame Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Ca

Spearhead digital innovation and act as a catalyst for change at leading Canadian news organization. Develop and execute strategies with cross-functional partners to drive the company transformation from analog to digital. Product, data, design and software engineering all report directly to this role.

New York, Ny, Us

As Chief Product Officer at Patch, I am responsible for developing and managing a suite of products that fulfill the company’s mission to unite and inform communities across the United States while generating significant revenue from a portfolio of platform products.-Achieved double-digit revenue growth in platform products (Events, Classifieds, Business Listings Marketplace) in first year as CPO-Increased customer satisfaction score from 9 to 54 in less than 1 year-Re-organized Product team to drive results accountability through the organization-Implemented a disciplined product management process to enable stronger planning and faster delivery-Leadership for a team of Product Managers, UI/UX Designers and Delivery Managers as well as the Data Analytics team

New York, Ny, Us

Patch is a network of more than 1,200 hyper-local sites connecting more than 20M monthly users in communities across the United States through original local news and high-quality user-generated content focused on delivering on the promise of our Job to Be Done: Telling people what they need to know that's happening locally. As VP, Product my responsibilities included:-Defining roadmap priorities and building executive and board level support for the plan-Building Patch's team of product managers, designers and engineers into a cohesive high-performance product organization-Achieving OKR's tied to customer growth, platform revenue growth and team success

Toronto, Ontario, Ca

Torstar Corp. is one of the largest news media companies in Canada, owning the country's largest newspaper, The Toronto Star, along with a collection of more than 80 other daily and weekly news brands and a number of digital-only classified products. As the Senior Vice President, Digital, I had responsibility for the performance of all the company's customer-facing digital products and for the development of new and enhanced products. As a member of a small, senior executive team reporting to the CEO, I was part of the team driving the overall digital transformation of the company. Responsibilities included:-Build strategy and implement new products and business models to transform the company's revenue streams and customer relationships-Lead high-functioning team of senior leaders to drive the transformation strategy and enable the new business modelsAccomplishments:-Conception and implementation of a successful and growing digital subscription model-Creation of a Customer Experience research practice that brings customer insights and empathy into the strategy development process-Re-structured department to support company-wide goals and to adopt industry best practices for Design Thinking and Customer-Centric behaviour

Toronto, Ontario, Ca

TribalScale is a digital strategy, design and software development company created to help established companies and start-ups accelerate their digital transformations. As Vice President, Strategy I worked closely with clients to develop customer-centric digital transformation strategies. I led and collaborate with TribalScale’s Design, UX, Product and Engineering groups to ensure successful delivery of client objectives and work with the Business Development team to identify and build new opportunities for TribalScale’s services in an ever-changing marketplace. As a member of the senior leadership team reporting directly to the CEO, I helped develop and implement the roadmap for a rapidly growing organization.

Toronto, Ontario, Ca

Taught a class of final-year journalism students responsible for the production of the annual Ryerson Review of Journalism with a specific focus on developing digital strategies and managing the publication as a business.

Toronto, Ontario, Ca

Reporting directly to the CEO, I led the digital business of The Globe and Mail, Canada’s National Newspaper, with particular focus on product strategy and development, user-experience design and software engineering. Responsibilities: Executive oversight of a digital product suite with a monthly audience in excess of 6M that delivered annual revenue of $35MDevelop and execute strategic roadmap for digital product development across all digital platforms (web, native apps, tablet, mobile web, wearables)Accountable for overall success of digital product suite as measured by audience satisfaction, engagement and growthPeople manager for all product owners, designers, software engineers and architects; a team of over 100 employeesResponsible for developing and managing a $7M annual capital budget and $12M annual operating budget; consistently hit or exceeded budget targetsAchievements:Built mobile product acceleration strategy, launching multiple products and creating a mobile audience that quickly surpassed the desktop audience. This forward-looking plan allowed The Globe and Mail to be the first major Canadian news organization in Apples’s app store and generated material increases in advertising revenue within a yearLed internal transformation program that moved entire department into a more agile way of planning, working and delivering. In a single year, this change initiative led to a 57% increase in productivity and material gains in employee engagement scoresConceived strategy and drove execution of new digital subscription productLed redesign of flagship property globeandmail.com, a project that helped accelerate audience growth and engagement and saw the new site recognized by the Society for News Design as the best web site in the worldInitiated and directly managed innovative business relationships with Facebook, Apple, MaRS Discovery District and many others in order to expand and engage an ever-changing audience

Toronto, Ontario, Ca

Reporting to the VP, Marketing I had responsibility for digital product management and development. Achievements:Led comprehensive overall of The Globe and Mail’s financial web business, taking the globeinvestor.com site from a #13 ranking in ComScore to #2 within a single year.Integrated technical, design and editorial teams to create more cohesive and focused approach to digital

Toronto, Ontario, Ca

Reporting to the Editor-in-Chief with responsibility for all editorial content published digitally by The Globe and Mail. Directly managed a digital newsroom consisting of 20 reporters and editors. Achievements:Drove audience growth from 400K monthly users to in excess of 4M during tenureBuilt case for and oversaw the implementation of Omniture analytics system, effectively introducing live digital data to The Globe and MailDesigned and oversaw development of custom system that allowed readers to leave comments directly on digitally published stories. A first in Canada and a significant driver of user engagement.Integrated video, multi-media and data-visualization techniques into daily storytelling. Drove multiple award-winning multimedia projects, including two Emmy-award winning on-line documentariesOversaw expansion of editorial coverage into numerous content verticals, including Life, Arts, Automotive, Careers and Sports. Core editorial verticals include National News, Business, International News and Investing.Led editorial coverage of 9/11 attacks and multiple Canadian federal elections

Toronto, Ontario, Ca

Reported to the Editor, globeandmail.com and was responsible for all the business coverage on the web site of The Globe and Mail. Directly managed a team of four online business reporters and editors.

Toronto, Ontario, Ca

Reported to the Editor, Report on Business and was responsible for all business coverage that originated from The Globe's national and foreign bureaus. Directly managed a team of 17 reporters that worked outside the Toronto newsroom.

Toronto, Ontario, Ca

Reported to the National Editor, Report on Business and was responsible for the creation of all information graphics in the Business section of the newspaper and for supporting the National Editor as required. Directly managed a team of four graphic artists who researched and created visuals on a daily basis.

Toronto, Ontario, Ca

Toronto, Ontario, Ca

Reported to the Night Editor. Responsible for editing stories, designing news pages and writing headlines to strict daily deadlines.

Graduate Program In Journalism, Baa Awarded (Bachelor Of Applied Arts), Journalism

Honours Ba, Political Science