I lead a team of smart and dedicated system administrators. As a team, we provide valuable support and guidance to our clients across the lower mainland.In this role I wear many hats, often more than one at a time, and my favorite one is talking to my clients and giving them what they need to build their businesses.

Managed a team of IT Professionals helping other small to medium sized business with their IT needs.As the president and co-owner of FRED, I was responsible for end-to-end support to all existing clients, as well as internal operations of the business itself.Provided guidance to multiple team members while they dealt with clients on all types of computer related issues, from small workstation related problems to mission critical systems.Implemented a private cloud to… Show more Managed a team of IT Professionals helping other small to medium sized business with their IT needs.As the president and co-owner of FRED, I was responsible for end-to-end support to all existing clients, as well as internal operations of the business itself.Provided guidance to multiple team members while they dealt with clients on all types of computer related issues, from small workstation related problems to mission critical systems.Implemented a private cloud to consolidate the systems for a company with locations all across Canada, and supported all 600+ employees at this clients approximately 25 separate locations. Show less

IT Consulting and support for small businesses in the Vancouver area. I provided guidance to over 300 small businesses while in this role, working with business owners and principals to build up their IT infrastructure so their business had what it needed to grow.

While working with CSRS I was responsible to implement a new backup system for around 100 physical servers. I was given the opportunity to work on many different technology such as Windows Active Directory, Exchange 2003, Novell, SCO Unix, Linux, and many others.I worked with outside consultants to implement a fully redundant fiber network, and convert servers with local disks to servers booting directly from fiber HBA from a Storage Area Network. I assisted the help… Show more While working with CSRS I was responsible to implement a new backup system for around 100 physical servers. I was given the opportunity to work on many different technology such as Windows Active Directory, Exchange 2003, Novell, SCO Unix, Linux, and many others.I worked with outside consultants to implement a fully redundant fiber network, and convert servers with local disks to servers booting directly from fiber HBA from a Storage Area Network. I assisted the help desk to build replacement servers for client networks. I also traveled to remote clients, installing and repairing servers located inside several Canadian bank data centers. Show less

Installation of photocopiers on client computer networks, troubleshoot of photocopier jamming and quality issues.Received Gold certificate with 100% score from Konica Business Technologies training course, only attained by less than 1% of all who take the course.

Build new computers for customers, either to order or for retail sales. Troubleshoot MS-DOS, Windows (v3.0 to Windows NT/2000), and Novell operating systems, troubleshoot printers, fix paper jams and repair photocopiers. Managed service calls and warranty replacements with Dell, Toshiba, IBM, Minolta, Konica, and Pitney Bowes. Worked onsite with many government agencies as part of warranty service contracts.Hired and led staff to run the retail store computer repair store, trained… Show more Build new computers for customers, either to order or for retail sales. Troubleshoot MS-DOS, Windows (v3.0 to Windows NT/2000), and Novell operating systems, troubleshoot printers, fix paper jams and repair photocopiers. Managed service calls and warranty replacements with Dell, Toshiba, IBM, Minolta, Konica, and Pitney Bowes. Worked onsite with many government agencies as part of warranty service contracts.Hired and led staff to run the retail store computer repair store, trained several IT technicians to improve their technical skills.Built desktop imaging system to deploy images to many computers simultaneously, to improve output of new computer builds for customers. Show less