Angus Mak Email & Phone Number

Hong Kong Sar

- Develop efficient and intuitive marketing strategies with measurable KPIs- Organize and oversee advertising/communication campaigns (social media, promotional events, road shows etc.)- Initiate and control surveys to assess customer requirements and feedback- Keep records of customer interactions, process customer accounts and file documents- Conduct market research to evaluate brand awareness and competition ventures- Lead merchandise and promoter team to execute different kinds of promotional activities

Hong Kong Sar

- Manage ad-hoc customer orders, issue sales invoices and delivery orders, and keep track ofstock levels in the warehouse- Conceive and develop efficient and intuitive marketing strategies- Organize and oversee advertising/communication campaigns (social media, promotionalevents, road shows etc.)- Conduct market research to evaluate brand awareness and competition ventures- Initiate and control surveys to assess customer requirements and feedback- Collaborate with sales and operation teams to prepare budgets and monitor expenses

Hong Kong

Customer Service: - Served as conduit between sales team and operations team - Managed consumer hotline and handle key touch-points with customers on behalf of, and in close contact with Sales Manager - Managed ad-hoc customer orders and ensuring clear communication to Operations - Kept records of customer interactions, process customer accounts and file documents - Kept track of stock levels in warehouse through liaison with Operations Manager and Post­harvest Supervisor - Generated sales invoices and delivery ordersAdministrative:- Maintained records of attendance and leave to ensure employee punctuality - Basic book keeping tasks done in close contact with the Finance Manager - Monitored office supplies and ensure adequate supplies- Ensured visitors to the farm are complaint with policies such as signing of non-disclosure

Hong Kong

- Prepared various types of documents, including tender of procurement, meeting minutes, department floor plan etc.- Managed department’s equipment inventory- Assisted department’s facilities maintenance and budgeting- Organized both internal meetings and external work schedule with contractors and tender bidders- Provided administration support to teaching team and non-administrative staff and handle ad hoc incoming enquiries and tasks

Hong Kong

- Responsible for store visits to collect customer feedback- Wrote monthly store visit report and created display floor plan- Assisted in brand promotional activities- Maintained and established good relationship with agents and retail store staff