o lead IT teamo manage and monitor on-going IT projectso analyse business needs and formulate IT strategieso ensure operations meet government regulatory requirementso evaluate and recommend IT technologieso coordinate with external IT service providerso mentor and coach IT interno plan IT budgeto manage IT service desk

o maintain and enhance CRM system according to business needso develop web-based systems to enhance student touch pointso simplify student follow up procedure by adopting WhatsApp automationo mentor and coach summer intern in developing business analysis skillso manage IT service desk

o plan user acceptance test of a CRM system revamp projecto build data analytic reports to help users generate actionable insightso manage out-sourced IT service providerso handle customer help desk

o design, code, and maintain major web-based applications to supporting teaching and learning activities as well as administration of academic programme.o conduct review of business processes and improve efficiency by leveraging off-the-shelf business process automation tools.o facilitate teaching activities of academic faculties and enhance learning experience of students.o analyse business data and feed relevant business intelligence back to decision loop.o coach interns in experimenting new technology stacks and launch web-based application systems.o assist promoting academic programs to potential students through organizing programming contests.

o spearhead a Java application development team to develop a student placement management system.o evaluate LDAP-based single sign-on solutions and make recommendation.o support the teaching and learning activities of MSc e-Commerce program.

o design a campus-wide certification authority.o develop a secure e-mail plug-in for Eudora e-mail program.o promote usage of PKI to general public.

o maintain a housing development management system.o develop an Access-based inventory system.o conduct thorough code inspection in Y2K compliance project.

o analyze business requirements and design a customer relationship management system prototype.o administrate Windows servers and IIS web server.o revamp the company web site according to design guidelines.o assist in carrying out daily business operations.