Angus Chan Email & Phone Number

Privacy has a strong relationship with the law; to improve my understanding, I am excited to be pursuing a LSO approved Paralegal education.

Vancouver, British Columbia, Ca

Establishing the privacy program for the leader in location-based security for the online sports wagering industry.Creating processes and procedures to conduct privacy impact assessments for new products and features;coaching developers in Privacy by Design; performing privacy review of vendors; conducting privacy regulatoryscans and briefing senior leaders surrounding the impact of the business. Achievements in this role include:* Publishing a public trust center to build trust regarding how the company uses personal data.* Developing a law enforcement request policy to provide consistent responses and processes to follow.* Improving employee transparency by developing the company’s first internal privacy policy.* Collaborating with marketing to set guidelines for lead generation to comply with laws and regulations.* Creating new employee on-boarding training to improve awareness of laws that affecting their work

Toronto, Ontario, Ca

Creating a privacy minded marketing organization to ensure its products and services can evolve with the changing data protection landscape. I oversee the company’s SOC2 program, brief senior leadership on legislative issues that may affect the business (e.g., GDPR, CCPA, PIPEDA), translate legal requirements for engineering teams, and ensure Privacy by Design is considered through the SDLC. In this role I’ve accomplished:* Establishing Employee Privacy and Security Training awareness training for managing data.* Introducing regular anti-phishing exercises to mitigate against data theft.* Creating 3rd party and data transfer review process to ensure vendors are using data appropriately.

Vancouver, Bc, Ca

Leveraging my experience in engineering and data privacy, I am leading the charge in transforming Hootsuite to be a privacy-first organization in the world of social media. I work closely with engineering and product management teams in identifying product areas that may have privacy or regulatory concerns. I conduct PIAs, manage data inventories and stay up-to-date on privacy/security developments that may affect business objectives. Achievements include:• Panel Discussion with the BC Bar Association privacy conference regarding the use of Big Data.• Introducing Privacy by Design practices into the engineering organization.• Data Privacy training for Product Management and Development leaders.• Launch of the Hootsuite Trust Center to improve security and privacy transparency with customers.

Kitchener, On, Ca

Responsible for improving data security and privacy practices of products powering education throughout the world. I am interpreting and developing solutions for meeting legislative requirements like US FERPA, Canada PIPEDA/FIPPA, EU GDPR as well as ensuring that practices are aligned with our ISO compliance programs. I assist the company's Government Relations and Public Policy team regarding technical implications of proposed changes to legislation that may affect the company business.Highlights in this role include:* EU GDPR Readiness. I am the GDPR advocate for the company. I make practical recommendations for enhancing products and updating operational processes to meet EU Regulations.* Data Privacy Training. Increasing awareness and improving how D2L handles customer data.* Privacy Assessments. Reviewing engineering projects and partner integrations to ensure data processing complies with various legislation.* ISO Compliance. I work with auditors to ensure that D2L continues to remain ISO 27001 and 27017 compliant in its operations.

Kitchener, On, Ca

A market focused engineering director coaching development teams to deliver innovative software solutions. I foster a culture of innovation by encouraging exploration and iteration over potential solutions using Lean and other Agile methodologies. Working with Solutions Managers I ensure projects are scoped appropriately and lead development teams through execution. My accomplishments in this role include:• Launching a new department to manage and maintain in-market products.• Spearheaded the Pulse mobile app for students which won a Big Innovation award in 2019• Agile transformation champion providing guidance for Product Owners and Development Teams to improve software delivery.• The first department to effectively use Lean principles to develop a new mobile app and back-end infrastructure helping students be more effective at school.• Spearheaded the development of the myDesire2Learn social learning network.• Provide cross functional leadership for effective product launches in different geographies.• Being a Privacy by Design advocate and part of the company’s privacy working group. I conduct product privacy reviews and make recommendations to address legislative and market expectations.

Kitchener, On, Ca

I ensured 3rd party relationships were aligned to corporate strategic goals for enhancing the Desire2Learn Cloud based Learning Management System. I validated partner prospects, approve product designs and acted as the Scrum Product Owner for development teams. Working closely with marketing and sales teams I communicated product positioning, competitive threats and weaknesses. My successes in this role include:• Enhanced student-to-student and instructor collaboration by leading the development of several integration products: Kaltura Video Platform, Google Apps, and Adobe Connect.• Co-Chair of the IMS Global Learning Information Services working group to standardize data exchange between learning management systems and student information systems.• Provided Social Media education until a full-time communication specialist was hired.

Lake Mary, Fl, Us

Co-Chair of the IMS Learning Information Services Working Group for developing standards in the educational industry to allow system to system data exchanges possible.

Ottawa, On, Ca

As the company's first product manager, I guided the product roadmap using pragmatic marketing for a national electronic medical records system. Working directly with the development team I clarify requirements, prioritize user stories and track progress on delivery. Growing the team to serve Canada, we held user focus groups and met with government stakeholders to understand market need.Highlights:* Successfully led RFP teams to open 3 provincial markets for clinical management systems.* Provided leadership for product launches through coordination of multi-stakeholder teams to ensure market readiness.* Review privacy legislation such as Ontario PHIPA and Alberta HIA to ensure products and services can assist with physician data handling obligations.* Represent and promote the company in industry working groups such as ITAC, Canada Health Infoway and projects with Canadian Institute for Health Information.

Facilitate discussions with clients to understand business objectives and build software requirement specifications and data models for mobile enterprise solutions. Design and develop custom solutions for mobile platforms that integrate with existing customer enterprise systems using Sybase synchronization and database technologies.Highlights: * Developed RFID inventory management prototype.* Lead developer for developing a mobile solution for SAP R/3.* Assisted in developing the architecture for a mobile consumer application for a European Financial Institution using the OFX standard.* Managed the iAnywhere.com website using a combination of Redhat Linux, PHP and developed an in-house CMS system using Perforce source control.

Scandicci, Firenze, It

Identify and resolve customer issues using the company’s database and programming technologies in a timely manner. Provide leadership to junior members through coaching of troubleshooting and technical skills (Operating systems, networking, and programming). Work with development teams to create and review supplementary technical documentation (code samples and API clarifications) for customers to reference on the company’s website.Highlights: * Mentored and launched a product support team at a satellite office.* Developed monthly communication plan to provide support groups additional information regarding software defects and features for new and existing products.* Delivered education courses in Australia, Hong Kong, and Singapore.* Provided comprehensive internal training for upcoming products and services.

Bachelor Of Computing And Information Science, Computer Science

Bachelor'S Degree, Computer And Information Sciences

Ba, Computing And Information Science, Minor In Business Administration