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Angus Yang Email & Phone Number

Customer Success Manager at WRITER
Location: San Francisco Bay Area, United States, United States 9 work roles 1 school
1 work email found @nova.ai 5 phones found area 510, 209, 415, and 888 LinkedIn matched
4 data sources Profile completeness 86%

Contact Signals · 1 work email · 5 phones

Work email a****@nova.ai
Direct phone (510) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
WRITER
Role
Customer Success Manager
Location
San Francisco Bay Area, United States, United States
Company size
2050 employees

Who is Angus Yang? Overview

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Quick answer

Angus Yang is listed as Customer Success Manager at WRITER, a company with 2050 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at nova.ai, phone signal with area code 510, 209, 415, 888, and a matched LinkedIn profile for Angus Yang.

Angus Yang previously worked as Senior Technical Account Manager at Pendo.Io and Technical Account Manager at Pendo.Io. Angus Yang holds Bachelor Of Arts (B.A.), Economics from University Of California, Davis.

Company email context

Email format at WRITER

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{first}@nova.ai
86% confidence

AeroLeads found 1 current-domain work email signal for Angus Yang. Compare company email patterns before reaching out.

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Profile bio

About Angus Yang

Generalist with an interest for exploring the unknown. I've spent 5+ years at early stage SaaS start-ups working in sales, support, product, and customer success. I focus on value-based conversations to help customers grow and achieve their goals.

Current workplace

Angus Yang's current company

Company context helps verify the profile and gives searchers a useful next step.

WRITER
Writer
Customer Success Manager
California, United States
Website
writer.com
Employees
2050
AeroLeads page
Company profile
View company profile Email format
9 roles · 11 years

Angus Yang work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Writer

California, United States

Senior Technical Account Manager

Current
Pendo.Io

Raleigh, North Carolina, US

Feb 2024 - Present

Technical Account Manager

Pendo.Io

Raleigh, North Carolina, US

Sep 2022 - Feb 2024

Senior Scale Customer Success Manager

Pendo.Io

Raleigh, North Carolina, US

Laying the foundations for Pendo's scale division of customer success.

Mar 2021 - Aug 2022

Product Manager

Sendoso

San Francisco, California, US

  • Owned the strategy, roadmap, and execution for Sendoso’s core platformKey Accomplishments:
  • Built “Sendoso Choice” to enable customization of the Sendoso eGift experience, adopted by 80% of customers in 3 months
  • Implemented “Address Confirmation”, a digital first approach to retrieving addresses for orders, which led to a recovery of 40% of warehouse sending lost due to Covid-19 pandemic uncertainty
  • Created user permissions framework as foundational groundwork for expansion into enterprise markets
  • Routinely conducted data analysis of trends from Salesforce, Zendesk, JIRA, and Sendoso’s database via SQL to identify key areas of improvement to reduce churn and improve user experience
Sep 2019 - Dec 2020

Customer Experience Manager

Sendoso

San Francisco, California, US

  • Created the foundation for Sendoso’s support function and prioritized all customer bugsKey Accomplishments:
  • Decreased repeat bugs by 50% and reduced bug resolution time from 2 weeks to 2 days byimplementing a cross-functional categorization and review process in collaboration between thecustomer experience and support.
  • Hired and led a team of 4 support representatives in charge of 300+ customers
  • Created and maintained knowledge base articles to enable customers and reduce dependency onsupport
Dec 2018 - Sep 2019

Customer Success Manager

Sendoso

San Francisco, California, US

  • Joined as the 2nd CSM to help manage and serve Sendoso’s growing portfolio of customersKey Accomplishments:
  • Grew 30% of accounts by up-selling an average of 110% increase in user licenses
  • Increased ARR by 200%+ through account up-selling and conversion from monthly to annual contracts
  • Managed up to 80 accounts and maintained an 80% renewal rate on 30+ renewals
Oct 2017 - Dec 2018

Account Executive

Nova Labs, Inc.

San Francisco, California, US

  • Joined as the first SDR and quickly moved up to an Account Executive managing the full customer journey from pre to post sale and beyond.Key Accomplishments:
  • Drove 110%+ growth during Y-Combinator incubator program through inbound request management and outbound outreach, leading the entire sales process including deal sourcing, demoing, closing, and customer success
  • Achieved 3X ARR through new business and converting monthly contracts to annual subscription
Feb 2016 - May 2017

Sales Development Representative

Accelo

Denver, Colorado, US

  • Generated interest and converted leads through cold outreach.Key Accomplishments:
  • #1 SDR in activities, 60+ cold calls/day
  • 100+ cold emails a day
  • Achieved over 130% of quota MoM
  • Sourced > 250k of new pipeline
2015 - 2016 ~1 yr
Team & coworkers

Colleagues at WRITER

Other employees you can reach at writer.com. View company contacts for 2050 employees →

AS Ali Safari Ali Safari Colleague at Writer Tehran, Tehran Province, Iran, Iran, Islamic Republic Of View → BB Bhulakshmi B Bhulakshmi B Colleague at Writer Kakinada, Andhra Pradesh, India, India View → ON Odil N Odil N Colleague at Writer Euless, Texas, United States, United States View → HR Harsh Raj Harsh Raj Colleague at Writer Patna, Bihar, India, India View → RG Rolens Gaming Rolens Gaming Colleague at Writer Palghat, Kerala, India, India View → MM Mell Mely Mell Mely Colleague at Writer Milan, Lombardy, Italy, Italy View → KG Kirk Goddard Kirk Goddard Colleague at Writer Boston, Massachusetts, United States, United States View → AM Ali Mehar Ali Mehar Colleague at Writer Lahore, Punjab, Pakistan, Pakistan View → PS Puja Sikder Puja Sikder Colleague at Writer Rajarhat, West Bengal, India, India View → UK Utpal Kumar Utpal Kumar Colleague at Writer Varanasi, Uttar Pradesh, India, India View →
1 education record

Angus Yang education

  • University Of California, Davis
    University Of California, Davis
    Economics
FAQ

Frequently asked questions about Angus Yang

Quick answers generated from the profile data available on this page.

What company does Angus Yang work for?

Angus Yang works for WRITER.

What is Angus Yang's role at WRITER?

Angus Yang is listed as Customer Success Manager at WRITER.

What is Angus Yang's email address?

AeroLeads has found 1 work email signal at @nova.ai for Angus Yang at WRITER.

What is Angus Yang's phone number?

AeroLeads has found 5 phone signal(s) with area code 510, 209, 415, 888 for Angus Yang at WRITER.

Where is Angus Yang based?

Angus Yang is based in San Francisco Bay Area, United States, United States while working with WRITER.

What companies has Angus Yang worked for?

Angus Yang has worked for Writer, Pendo.Io, Sendoso, Nova Labs, Inc., and Accelo.

Who are Angus Yang's colleagues at WRITER?

Angus Yang's colleagues at WRITER include Ali Safari, Bhulakshmi B, Odil N, Harsh Raj, and Rolens Gaming.

How can I contact Angus Yang?

You can use AeroLeads to view verified contact signals for Angus Yang at WRITER, including work email, phone, and LinkedIn data when available.

What schools did Angus Yang attend?

Angus Yang holds Bachelor Of Arts (B.A.), Economics from University Of California, Davis.

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