AeroLeads people directory · profile
Angus Yang Email & Phone Number
Customer Success Manager
at
WRITER
1 work email found
@nova.ai
5 phones found area 510, 209, 415, and 888
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager
Location
San Francisco Bay Area, United States
Company size
Who is Angus Yang? Overview
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Quick answer
Angus Yang is listed as Customer Success Manager at WRITER, a with 2050 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at nova.ai, phone signal with area code 510, 209, 415, 888, and a matched LinkedIn profile for Angus Yang.
Angus Yang previously worked as Senior Technical Account Manager at Pendo.Io and Technical Account Manager at Pendo.Io. Angus Yang holds Bachelor Of Arts (B.A.), Economics from University Of California, Davis.
Company email context
Email format at WRITER
This section adds company-level context without repeating Angus Yang's masked contact details.
{first}@nova.ai
86% confidence
AeroLeads found 1 current-domain work email signal for Angus Yang. Compare company email patterns before reaching out.
Profile bio
About Angus Yang
Generalist with an interest for exploring the unknown. I've spent 5+ years at early stage SaaS start-ups working in sales, support, product, and customer success. I focus on value-based conversations to help customers grow and achieve their goals.
Current workplace
Angus Yang's current company
Company context helps verify the profile and gives searchers a useful next step.
Writer
9 roles · 12 years
Angus Yang work experience
A career timeline built from the work history available for this profile.
Senior Technical Account Manager
Current
Feb 2024 - Present
Technical Account Manager
Sep 2022 - Feb 2024
Senior Scale Customer Success Manager
Laying the foundations for Pendo's scale division of customer success.
Mar 2021 - Aug 2022
Product Manager
Owned the strategy, roadmap, and execution for Sendoso’s core platformKey Accomplishments:• Built “Sendoso Choice” to enable customization of the Sendoso eGift experience, adopted by 80% of customers in 3 months• Implemented “Address Confirmation”, a digital first approach to retrieving addresses for orders, which led to a recovery of 40% of warehouse sending lost due to Covid-19 pandemic uncertainty• Created user permissions framework as foundational groundwork for expansion into enterprise markets• Routinely conducted data analysis of trends from Salesforce, Zendesk, JIRA, and Sendoso’s database via SQL to identify key areas of improvement to reduce churn and improve user experience
Sep 2019 - Dec 2020
Customer Experience Manager
Created the foundation for Sendoso’s support function and prioritized all customer bugsKey Accomplishments:• Decreased repeat bugs by 50% and reduced bug resolution time from 2 weeks to 2 days byimplementing a cross-functional categorization and review process in collaboration between thecustomer experience and support engineering teams• Hired and led a team of 4 support representatives in charge of 300+ customers• Created and maintained knowledge base articles to enable customers and reduce dependency onsupport
Dec 2018 - Sep 2019
Customer Success Manager
Joined as the 2nd CSM to help manage and serve Sendoso’s growing portfolio of customersKey Accomplishments:• Grew 30% of accounts by up-selling an average of 110% increase in user licenses• Increased ARR by 200%+ through account up-selling and conversion from monthly to annual contracts• Managed up to 80 accounts and maintained an 80% renewal rate on 30+ renewals
Oct 2017 - Dec 2018
Account Executive
Joined as the first SDR and quickly moved up to an Account Executive managing the full customer journey from pre to post sale and beyond.Key Accomplishments:• Drove 110%+ growth during Y-Combinator incubator program through inbound request management and outbound outreach, leading the entire sales process including deal sourcing, demoing, closing, and customer success• Achieved 3X ARR through new business and converting monthly contracts to annual subscription
Feb 2016 - May 2017
Sales Development Representative
Generated interest and converted leads through cold outreach.Key Accomplishments:• #1 SDR in activities, 60+ cold calls/day• 100+ cold emails a day• Achieved over 130% of quota MoM• Sourced > 250k of new pipeline
2015 - 2016
~1 yr
Team & coworkers
Colleagues at WRITER
Other employees you can reach at writer.com. View company contacts for 2050 employees →
MF
Megan Filbin, Pmp
Colleague at WriterSan Francisco, California, United States
View →
JH
Joanna Hill
Colleague at WriterIdyllwild, California, United States
View →
AG
Aarush Gupta
Colleague at WriterPune, Maharashtra, India
View →
GA
Godday Amachree
Colleague at WriterNigeria
View →
JN
Julie N. Amour
Colleague at WriterRedding, California, United States
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JK
Jaisal Kumar
Colleague at WriterNew Karachi Town, Sindh, Pakistan
View →
AS
Aniket Sonawane
Colleague at WriterPune, Maharashtra, India
View →
IA
Ishfaq Akbar
Colleague at WriterSrinagar, Jammu & Kashmir, India
View →
MS
Mohanad Salih
Colleague at WriterBaghdad, Baghdad Governorate, Iraq
View →
DU
Dian Utami Sigalingging
Colleague at WriterMedan, North Sumatra, Indonesia
View →
Megan Filbin, Pmp
Colleague at WriterSan Francisco, California, United States
View →
JH
Joanna Hill
Colleague at WriterIdyllwild, California, United States
View →
AG
Aarush Gupta
Colleague at WriterPune, Maharashtra, India
View →
GA
Godday Amachree
Colleague at WriterNigeria
View →
JN
Julie N. Amour
Colleague at WriterRedding, California, United States
View →
JK
Jaisal Kumar
Colleague at WriterNew Karachi Town, Sindh, Pakistan
View →
AS
Aniket Sonawane
Colleague at WriterPune, Maharashtra, India
View →
IA
Ishfaq Akbar
Colleague at WriterSrinagar, Jammu & Kashmir, India
View →
MS
Mohanad Salih
Colleague at WriterBaghdad, Baghdad Governorate, Iraq
View →
DU
Dian Utami Sigalingging
Colleague at WriterMedan, North Sumatra, Indonesia
View →
1 education record
Angus Yang education
-
University Of California, Davis
FAQ
Frequently asked questions about Angus Yang
Quick answers generated from the profile data available on this page.
What company does Angus Yang work for?
Angus Yang works for WRITER.
What is Angus Yang's role at WRITER?
Angus Yang is listed as Customer Success Manager at WRITER.
What is Angus Yang's email address?
AeroLeads has found 1 work email signal at @nova.ai for Angus Yang at WRITER.
What is Angus Yang's phone number?
AeroLeads has found 5 phone signal(s) with area code 510, 209, 415, 888 for Angus Yang at WRITER.
Where is Angus Yang based?
Angus Yang is based in San Francisco Bay Area, United States while working with WRITER.
What companies has Angus Yang worked for?
Angus Yang has worked for Writer, Pendo.Io, Sendoso, Nova Labs, Inc., and Accelo.
Who are Angus Yang's colleagues at WRITER?
Angus Yang's colleagues at WRITER include Megan Filbin, Pmp, Joanna Hill, Aarush Gupta, Godday Amachree, and Julie N. Amour.
How can I contact Angus Yang?
You can use AeroLeads to view verified contact signals for Angus Yang at WRITER, including work email, phone, and LinkedIn data when available.
What schools did Angus Yang attend?
Angus Yang holds Bachelor Of Arts (B.A.), Economics from University Of California, Davis.
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