Anh Phan Email and Phone Number
Anh Phan work email
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Anh Phan personal email
Network Security Technician with excellent customer service experience, system and network administration, and an extreme enthusiast for learning about new technologies and networking concepts.
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Network AdministratorTexas Bay Credit Union Dec 2024 - PresentHouston, Tx, Us -
Network Security TechnicianStar Pipe Products Jul 2024 - Nov 2024Houston, Tx, Us -
Information Technology Help Desk SupportStar Pipe Products Jul 2022 - Jul 2024Houston, Tx, Us- Manages domain access, email settings, and access permissions to domain resources- Provide on-site and remote technical support- Manages endpoints life-cycle- Manages physical and virtual servers- Cybersecurity policies drafting- Train end-users on cybersecurity topics and core technological concepts- Administer MDM to manage and deploy warehouse RFID scanners- Manages enterprise licenses of applications used by end-users.- Manages documentation of IT equipment troubleshooting processes. -
Business Development InternSchneider Electric Apr 2021 - Aug 2021Rueil Malmaison, Paris, FrConfigure, Price, Quotation (CPQ Full) Project- Consolidated important pricing information and commercial statuses of over 45,000 products to build the product database for the platform.- Constructed and administered user profiles for all users on the platform to ensure system functioning accurately.- Performed software testing on core and supporting functions/scenarios to assure system's performance and structural integrity.- Designed test scripts for key users to perform tests in an accurate and efficient manner.- Proposed solutions and system enhancement ideas from insights gained from all technical and structural issues discovered from testing sessions and key users' test scripts.- Organized and hosted training sessions for sales teams, operational offer managers, and customer care members on core system functions and structure.- Cooperated with the project team to perform intensive maintenance tasks on the platform after launch date to warrant uninterrupted business operations in the region.- Resolved and raised software issues of all severity through JIRA ticketing systems- Helped end-users in troubleshooting specific software issues.- Maintained system integrity and business synchronization by ensuring there are accurate product pricing information, customer channels' discounts, and personnel data in the system's database.- Drafted weekly internal communication announcements to help the business stay informed of the project's progress.- Generated end-of-month reports for different departments according to their requirements. -
Quality Control InternEdgeworks German Software R&D Ltd. Feb 2021 - Apr 2021Ho Chi Minh City, Vn- Ensured software integrity and performance efficiency by performing intensive daily testing.- Resolved software bugs by drafting test regression test scripts and cooperating with dev teams.- Designed test plans and perform test runs on different functions of the software.- Documented software risks and performance reliability and testing procedures through automated and manual test runs. -
Machine Learning/Data Science InternAccount Spark Oct 2020 - Dec 2020San Francisco, Ca, Us- Performed optimization on reinforced machine learning algorithm for the interactive accounts feedback engine to improve model decision-making processes.- Reviewed Python and SQL code documentation of the feedback system.- Researched machine learning algorithms and various methods to implement into the feedback system. -
Student Office AssistantBoat People Sos Sep 2018 - Jan 2019Us- Managed the legal department's database containing confidential records of multiple clients - Assisted the legal team in handling and processing records and files- Participated in social project organized by Tulane University in collaboration with Boat People SOS where I conducted personal interviews with clients to gather information in order to improve the disaster relief program's effectiveness- Aided the health department in researching cancer studies every week and published my findings on the month health awareness newsletter - Organized appointments for clients with representatives of the disaster relief team, helping them secure funding for property repairs after hurricane Harvey
Anh Phan Education Details
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University Of HoustonManagement Information Systems -
University Of HoustonSupply Chain Management -
University Of HoustonData Analytics And Data Visualization -
University Of HoustonCluster Architecture
Frequently Asked Questions about Anh Phan
What company does Anh Phan work for?
Anh Phan works for Texas Bay Credit Union
What is Anh Phan's role at the current company?
Anh Phan's current role is Network Administrator at Texas Bay Credit Union.
What is Anh Phan's email address?
Anh Phan's email address is ap****@****cts.com
What schools did Anh Phan attend?
Anh Phan attended University Of Houston, University Of Houston, University Of Houston, University Of Houston.
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