Anh Tho Ho Email & Phone Number

Vietnam

Vietnam

- Deliver Learning and Development programs- Provide work life coaching services- Provide outplacement consulting services

Worked in association with Lee Hecht Harrison to:- Provide Career Transition|Outplacement service for Multinational Companies’ employees up to Director level- Conduct LHH’s global core training courses - Consultative sales meeting- Human Resources consultancy

- Do consultative sales: discuss with clients to understand their training needs; prepares training proposal; sell proposals to General Director, Human Resources Manager, and/or Training Manager; design the training program to achieve agreed objectives- Conduct training and coaching in Human Resources Management, Train-the-Trainer, Customer Service skills, Coaching skills

- Initate and lead flight attendant career counselling project- Initate and lead the project of provision services to Airlines: canteen and flying shop.- Free lancer: training & course design

- Assure quality of training tools, materials, methodology, trainers and services provided by Training Center at internationally recognized standards- Propose and sell ideas of training quality improvement to Trainning Center Director, Line Managers, trainers, and employees- Conduct trainining, coaching, and consulting to employees up to Director level to improve work efficiency- Participate in corporate projects for human resources development purposes

- Work together with lead consultants to design and provide training, selection, coaching, and consulting services with achievement of high satisfactory and repeating levels from clients (majority of them are multinational companies)- Led the sales effort in business development with new & existing clients through understanding their issues/ needs and highlight the advantages of DBM’s solutions with 85% of number of sent out proposal signed- Increase DBM brand awareness through media ads, promotion, and event organization- Manage DBM Vietnam day-to-day operation

Ho Chi Minh City, Vietnam

- Worked independently with minimum supervision to implement recruiting campaigns, entry interview, and select people up to Manager level for all Manulife offices throughout Vietnam- Built training manual, facilitator’s guide, and set up training standards for basic soft skills training for staff and supervisory level within two years- Acted as Education Representative for LOMA (Life Office Management Association) Exam Center in Vietnam to organize the exams with zero mistakes- Built recruitment & selection process; including providing training to Managers and Supervisors who involved in recruitment and selection process- Initiated the candidate database to save time of search matching candidates to 75%

- Was promoted to Cabin Chief within two years of working- Was one of the first outstanding flight attendants being selected to be trainer after two years of working- Worked with a team of four to complete training manuals, facilitator’s guide, and set up training facilities for customer services training for flight attendants from the entry to supervisory level within two years- Led diversified and changing cabin crew under continuous time pressure and difficult working condition to complete assigned tasks, to ensure all rules, regulations, and polices are followed, and high standards of services and safety are maintained- Handled cabin administration, customer relationship/issues management, and crew management with success outcomes during more than 5 years of working on both domestic and international flights

Master'S Degree, Graduate With Distinction Honour, Human Resource Management

Bachelor'S Degree, English