Alicia H. Email & Phone Number

Lancaster, Pa, Us

Lititz, Pa, Us

• Resolved complex customer issues promptly and effectively via email, phone, and chat, resulting in a high satisfaction rate• Collaborated with manufacturers and various vendors to streamline the customer communication process• Conducted thorough analysis of customer needs and provided tailored solutions to meet the specificrequirements of their business• Collaborated with cross-functional teams to develop solutions to customer issues and improve customer experience

• Organized and managed the executive office, maintaining a highly organized and efficient work space• Assisted in the development of projects, presentations, and communication materials• Drafted and edited a range of communications including emails, memos, campaigns, and letters, whileadhering to brand guidelines• Compiled, analyzed, and synthesized data from various sources to generate insights for the executive team• Developed and implemented procedures that improved operational efficiency

• Organized and managed multiple calendars, prioritizing and responding to emails and scheduling meetings• Answered and managed incoming calls and emails, providing accurate and timely information• Monitored and responded to emails and other correspondence promptly• Entered data and generated reports from various databases, ensuring accuracy and completeness• Edited and formatted documents and presentations for accuracy, clarity, and consistency

Sarasota, Fl, Us

Master Of Science (Ms), Psychology

Bachelor Of Science (Bs), Business Administration

Associate'S Degree, Business Administration