Hà Anh Trần Email and Phone Number

- Meeting with customers to get requests and analyze/ clarify it- Ensure clear communication and understanding between business objectives and technological solutions- Identify, analyze, and document business requirements, using analytical skills to dissect complex problems and propose appropriate- Work closely with technical teams to ensure that the proposed solutions meet the business needs- Experienced in prototype, mock-up, and process software tools like Visio and Figma.- Experienced in creating clear, concise BRD, and US documentation.- Experienced in UML design and data modeling.

-Elicit and get requirements from customers.-Working closely with the development team to review the specifications, consultthe solutions, or determine the problems according to customer requests.-Test new features releases.-Write training documents for new features.-Participated in meetings with clients including system demos, and UAT training.-Input and manage data on the website on CMS. Create pages to showcaseproducts and promotions on websites.-Coordinate with clients’ marketing & other departments to discuss optimizing thewebsites.

A. Teaching Assistance Supervisor- Supervise TA's quality (Teaching Assistants) and support them to handle difficult problems.- Manage a team of about 15 people to work.- Organize meetings with TA to ensure the quality assessment meets the standard or higherlevel.- Work with other teams and get feedback to improve the team's abilityB. Administrator- Participate and provide logistic support for all events. - Proceed monthly purchase requests and other monthly payments for the center.- Manage the schedule and the work quality of staff (Security + Tea lady).- Complete staff salary monthly report.