With over 10 years of experience in the DMS industry, I began my journey in 2013, traversing various roles such as project implementation specialist, DMS support center manager, feature analysis expert, Account Manager, and Project Manager for clients' DMS projects.I have actively contributed to over 10 successful DMS projects domestically, focusing on FMCG enterprises, with an in-depth understanding of operational missions, procedures, and activities spanning from Head Office to Field Force teams in the market.My expertise lies in process consultancy, pain point analysis, and feature/report design for digitizing secondary sales processes onto the system.I have also excelled in training and managing support teams for DMS system operations for clients.