Tuan Anh Email and Phone Number

Promoted from Product Owner to Senior Product Owner in Nov 2023• Manage development for Travel & Movie sectors: define vision, set metrics and oversee product performance. Analyze data for actionable insights and implement agile sprint plans for timely deliverables.• Orchestrate integration with 15+ merchants, steering product architecture and user story conversion for a 10-member team. Prioritize requirements and facilitate swift roll-out of new products and channels.• Spearhead data-driven initiatives, defining dashboard requirements and gathering user insights for strategic enhancements.

Promoted from Product Trainee to Ass Product Owner in Sep 2021• Spearheaded the development of User authentication system, collaborating with Risk, Legal and Engineering teams to integrate multiple methods (PIN, OTP, Face Matching, KYC, Bank info) for diverse verification needs.• Leveraged data analysis and user feedback to optimize UX-UI, conducting AB testing series that boosted success rates by 1.5x and slashed onboarding and authentication costs by 55%.

• Implemented UX research and redesign solutions for Gempages, Shopify's top three best-selling website design plugins.• Conducted interviews and surveys with 200 users to define user personas and customer journeys.• Executed usability testing to validate and refine the final design and functions.

• Led a 5-member team to create the website for the Talented Candidate Competition, garnering 60,000 visits and 1000+ CV submissions.• Conducted extensive research and interviews to revamp UX/UI for the Job Searching website, boosting monthly page views by 19% and quarterly organic traffic by 11%.