An Ho Email & Phone Number

Palo Alto, California, United States

Improved Sales operational efficiency by implementing CPQ and new commission tool (CIQ). Instrumental in the implementation of the new ERP system.-Alongside the implementation partner, rebuilt the Product Rule, Price Rules, and Approvals in CPQ.-Introduced and trained Sales Organization and Executives to CPQ.-Build out new commission tool for Domestic.

San Mateo County, California, United States

• Support pipeline development and account management functions and provide end-user support for Salesforce.com, monitoring and ensuring a high level of data integrity in Salesforce.com.
• Retain the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business and defining and delivering techniques to improve the funnel performance.
• Track and analyze key metrics and data regarding sales performance, activity and company trends… Show more
• Track and analyze key metrics and data regarding sales performance, activity and company trends and support the sales team with process improvement, measurement, tracking and performance analytics and reporting against.
• Create ad-hoc reports for senior management and help with managing accurate forecasting for sales leaders and team.
• Work on key sales projects and partner with Product Management team on rolling out new products.

San Carlos, CA

• Handle receiving of all incoming blood kit and verification of data in company software (LIMs) while ensuring the confidentiality of all information. Measure and prepare blood samples, and assist the lab team in.
• Collaborate with various departments to address any discrepancies with the blood samples, and ensure that process is carried out according to schedule.

Newark, California

• Oversaw the operations of all cash register, and managed a team of 10 to 15 cashiers in providing quality customer service and meeting monthly metrics while ensuring proper staff training and compliance with company.
• Developed and implemented the team schedule, and ensured adequate staffing on the sales floor.
• Instrumental in maintaining store efficiency and effectiveness through proper handling of customer complaints, and team building.

Newark, California

• Developed and maintained productive relationships with customers; determined customer’s needs and assisted in product selection while ensuring customer satisfaction. Handled various administrative functions including.
• Presented product promotions and coordinated with the store manager regarding progress of sales activities and occurrence of problems