Anh Pham Email & Phone Number

• Proficient in Microsoft Excel and POS systems• Strong attention to detail and accuracy• Excellent analytical and problem-solving abilities• Effective communication and teamwork skills• Experience in data entry and financial reporting

Vietnam

• Assisted in data entry and maintenance of financial records.• Helped with organizing and filing financial documents.• Supported the preparation of basic tax returns.• Participated in routine bank reconciliations.• Assisted in managing accounts payable and receivable processes.• Used accounting software such as QuickBooks and Excel for basic tasks.• Attended client meetings, taking notes and organizing them for follow-up.• Ensured accuracy and completeness of financial documents by performing basic checks

Canberra, Australian Capital Territory, Australia

• Contributed to the seasonal team during the busy holiday period.• Provided excellent customer service, assisting with inquiries and purchases.• Maintained a tidy and organized store environment.• Collaborated with colleagues to ensure a positive shopping experience for customer.

The Australian National University, Shop 155-B5 Joplin Lane, Kambri In, Acton Act 2601

• Provided great customer-centric approach to store visitors by welcoming, creating a friendly atmosphere, explaining, and presenting product features, patiently listening and addressing customer’s complaints.• Managed inventory via QuickBooks; worked with suppliers for procurement; created sales and cashflow reports; managed employee’s shift and payroll• Administered store, proactively identified inefficiencies, and sought improvements• Managed Amazon online store through keeping track of inventory, setting prices, and fulfilling orders• Increased store sales by 20% and Amazon sales by 65%