As a young and motivated customer service professional, I bring a wealth of experience in delivering memorable customer interactions and navigating high-pressure situations with ease. With a strong background as a Client Service Associate and Optometrist Assistant, I’ve honed my ability to manage diverse tasks, from handling patient relations and inventory management to technical assistance and billing. My goal is to contribute to company success through proactive problem-solving, attention to detail, and consistently positive service.I’m currently expanding my expertise in finance and accounting, pursuing an IFIC certification and a Diploma in Business - Accounting at Humber Polytechnic. My coursework in payroll administration, financial accounting, and computerized accounting, paired with skills in Microsoft Office, SAGE, QuickBooks Payroll, and Profile Tax Software, enables me to support both customer-facing and back-office roles effectively.