Matthew Dang Email & Phone Number

Toronto, Ontario, Canada

• Worked at Vaughan Mills from Feb. 2023 – May 2023. Currently working at Eaton Centre beginning Dec. 2023.• Consistent Top 2 in Sales, ADS, UPT, CRM for all part-timers.• Proficient at selling at various locations on the sale floor, front of house, back, roaming.• Operated a cash register for cash and card transactions and exchanges with stellar accuracy and speed.• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Hanoi, Hanoi, Vietnam

• Completed and presented client research project, researching and collecting data on potential business partners with SAP specialty in North America and Asia-Pacific Regions.• Fulfilled technological updates project on Salesforce, researching and providing a presentation and detailed notes to introduce new advancements coming to Salesforce. Emphasis placed on the future outlook of Einstein AI and Data Cloud.• Began and led market research project on cybersecurity in Oceania region, to determine if the sector was a viable and suitable option for the company to expand to. Project will continue to explore other regions.• Finished Salesforce Developer Beginner Trail on Trailhead.