Anh Hong Email & Phone Number

Saskatoon, Saskatchewan, Canada

50 Oakland Street Wellesley Hills, Ma 02481

• Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups.• Maintain data input, setup and customize dashboards, reports and resolve user support tickets.• Conduct routine Salesforce maintenance tasks including snapshot export, metadata backups, data deduplication, sandbox refresh and production upgrade.• Provide ongoing user training and create training materials as needed.

Ho Chi Minh City, Vietnam

• Manage the Azure cloud infrastructure and services such as VM, SQL database, storage, and other cloud services. Ensure performance, availability, scalability, and security. Optimize cloud data center cost.• Manage the backup and disaster recovery solution.• Keep up-to-date with cloud technology and improved the infrastructure.• Keeping up-to-date with cloud technology and improving the infrastructure.• Manage and develope DevOps strategies, maintaine CI/CD pipelines, configuration management, IaC scripts.• Assist the development team in daily routines and projects.• Manage the system security posture, maintaining and developing policies, procedures, and controls to ensure compliance with ISO 27001, PCI DSS, SOC 1&2.• Prepare and participate in ISMS internal and external audits.• Manage the Infrastructure and DevOps team to achieve goals and objectives.

Vietnam

• Acquired the position of Head of Infrastructure Unit, leading the Infrastructure team and the IT Helpdesk team.• Administered, managed, and controlled a wide range of the bank systems including core-banking systems, server systems (application, database, web, email, ...), network and security systems, PBX, VOIP, and voice recording systems.• Managed the data center, disaster recovery site, and conducted periodic business contingency exercises.• Managed and controlled the team budget's planning and expenditure for system operation and system investment projects.

• Administered, managed, and controlled a wide range of the bank systems including core-banking systems, server systems (application, database, web, email, ...), network and security systems, PBX, VOIP, and voice recording systems.• Managed the data center, disaster recovery site, and conducted periodic business contingency exercises.• Assisted the Department Head in managing team members, coordinating team assignments, projects, and activities.

• Administered, managed, and controlled a wide range of the bank systems including core-banking systems, server systems (application, database, web, email, ...), network and security systems, PBX, VOIP, and voice recording systems.• Conducted periodic activities: hardware and software asset review, business contingency exercises, etc.

• Led the Server & PC Infrastructure Operation team.• Administered, managed, and controlled the PC and server systems, including end-user workstations, PDA, application and database servers.• Supported the IT Helpdesk team.• Conducted periodic activities: hardware and software asset review, business contingency exercises, etc.

• Performed system integration tests for Nortel CS Series products (MASS Project).• Participated in the verification process of Speech Server.• Prepared test scenarios and test plans.• Conducted periodic activities: hardware and software asset review, business contingency exercises, etc.

Bachelor'S Degree, Networking And Telecommunication

Master Of Engineering - Meng, Information Technology Management