Ani Hunter Email & Phone Number

Oak Harbor, Wa, Us

Richmond, Virginia, United States

Actively participate in original installation, ordering of material, scheduling of work and excellent customer service with 43 of the largest builders in the home construction industry. Actively coordinated and maintained a team of fourteen team members to ensure the timely and accurate processing of information. • Managed and coordinated the daily, weekly and monthly goals for fourteen team members via team meetings and individual coaching and goal setting meetings for the East Coast Mid-Atlantic region of Virginia, West Virginia, Maryland, Tennessee, and Delaware. • Created and implemented new training documents and procedures in both excel and powerpoint as well as the training and distribution throughout the East Coast Mid-Atlantic Order Processing Team.• Managed the East Coast Mid-Atlantic integration via acquisition of nine additional team members as well as their subsequent training and placement within the team• Coordinated cross-department improvements to ensure the team had accurate information in order to complete their tasks in a timely and confident manner through weekly meetings with Branch Managers and the Directors of Estimating and Sales Support.

Montgomeryville, Pa

• To coordinate the on-time fulfillment of flooring contracts with a focus on providing exceptional customer service and maintaining high organizational standards. • The efficient and timely gathering of pertinent information and ticket creation to ensure on-time delivery of expected materials.• Plan, schedule, and implement the necessary work orders needed for the on time completion of medium-large scale commercial and residential installation projects.• Provide an open line of communication to customers, builders, and vendors in order to coordinate various installations and repairs needed, as well as answer any queries that may arise. • Work both individually, and as a cohesive team; to provide our clients with an expedient resolution to any issues that should arise during the completion of company services.

Montgomeryville, Pa

• Organize and input new flooring subcontractors while ensuring all necessary documentation is received and up to date.• Keep track of individual General Liability and Workers Comp insurance expirations and relay any upcoming expirations to Field Managers to ensure out of date subcontractors are not sent out onto jobs until updated information is received.• Correct labor variances on a daily basis to ensure the proper payment and backcharge of subcontractors.• Distribute individual payroll reports weekly for subcontractors to review, sign and submit for changes to be completed for proper payment.

Montgomeryville, Pa

• Review Field Inspection Report and determine authenticity of defect for claim ticket to be created.• Collect Necessary data and submit claim to Manufacture including cost of replacement or repair, photos, contact information and defect information.• Negotiate and provide further information as required to ensure a speedy and correct determination for resolution.• Collect credits from Manufacture for labor, material and miscellaneous charges at claims replacement or repair completion.

• Oversee and Manage a team of 7 individuals. • Run daily, weekly and monthly reports to ensure team and individual productivity.• Use problem solving skills to handle any customer complaints and ensure a quick response and resolution.• Conduct daily progress meeting with team to set goals for each day and go over weekly and monthly goals and progress.

• Utilize comprehensive training to assist customers, via remote access and conversation, in the resolution of any and all issues associated with Intuit software • Coordinate; as an efficient and effective team, with fellow members of the Intuit staff to resolve any and all customers issues in an efficient and timely manner• Assist both private and corporate customers, from a wide variety of technical backgrounds, in the use and operation of various Intuit software • Research and document potential software issues located within various programs supported by Intuit

Processed a wide variety of customer requestsHelped and maintained customer satisfaction through daily dutiesCoordinated with fellow team member to solve any customer concerns Aided customers in finding exactly what they were looking for

Philadelphia Pa 19104

Recorded and processed a wide variety of customer food and service requestsCoordinated with fellow team members to successfully solve any and all customer concernsServed as both Cashier/Hostess/Hygienic Assistance on several occasionsResponsible for end of business day deposit in excess of $9,000

Bowling Green, Va 22427

• Oversaw and assisted in the organization, labeling, and processing for all outgoing shipments within the company• Played a key role in customer satisfaction through active assistance in problem resolution on a day to day basis• Developed policies, procedures, and processes for all aspects of company shipping, including billing, sales, and customer support• Successfully managed the shipment of company merchandise in excess of 2400 orders per week• Actively assisted in the public listing of company merchandise for sale

Champlain, Va 22438

• Successfully reorganized and managed company filing system• Extensive customer communication involving all aspects of company operations• Participated in data compilation utilizing Microsoft Excel and similar programs• Expertly performed a variety of common secretarial duties on a day to day basis

Bachelor Of Business Administration (B.B.A.), Information Communication

Bachelors Of Science Business Administration - Information Communication, Information Communication