1. Helped incubate Cloud for Sustainability products (Microsoft Sustainability Manager, Sustainability Data Solutions, ESG Value Chain portal) by architecting & building proof of concepts for strategic customers leveraging Power Platform, Copilot Studio, Azure OpenAI and Microsoft Fabric to remove technical blockers, showcase business value, technical value and accelerate deal closure for field sellers.2. Drive customer wins for emerging solutions (Agile Factory and Cloud for Retail) focused on Generative AI use cases by architecting & delivering proof of concepts built on Power Platform, Copilot Studio and Azure OpenAI with strategic customers to showcase art of the possible and help scale the delivered solution to be production ready.3. Support the graduation of Cloud for Sustainability solutions to the field by creating assets and delivering technical deep dive sessions focused on Microsoft Sustainability Manager (Power Platform), Sustainability Data Solutions (Microsoft Fabric) to help field sellers for a quicker ramp up.4. Identify technical repeatable patterns from customer engagements and help package those solutions as solution accelerators in GitHub so they can be reused for customer wins and also be deployed in tenants for a quicker time to production.5. Work closely with Product Group & Engineering teams to give feedback from customer engagements to help guide product roadmap.

1. Working in Downstream STU team with Microsoft’s top global accounts to drive Dynamics 365 & Power Platform growth by doing discovery to understand requirements & use cases followed by designing, architecting, configuring and demoing solutions which result in a higher ROI & lower TCO by showing product & platform benefits to accelerate deal closure by securing the technical win. 2. Exceeded multi million targets for FY22 and FY23 by 20% with key wins at Fortune 50 customers across Automotive, Financial Services, Healthcare, Professional Services and Manufacturing industries.3. Took over additional responsibilities by helping with qualifying pursuits & build pipeline to ensure we hit our quota every FY along with collaborating with various internal teams to build relationships & drive account revenue growth in the Americas.4. Helped sellers of other solution areas in the team by identifying opportunities in accounts and getting them in for Cross-Solution wins to expand the TAM (total Addressable Market).5. Contributed to the team and global BizApps community by mentoring TSP’s, helping hire by interviewing candidates, co leading People’s team and sharing technical best practices.

Worked with various accounts as the TS in the team to drive sales for customers in the nonprofit sector by leveraging Dynamics 365 CE, Cloud for nonprofits solutions and Power Platform

1. Recipient of Better Together award for work at a Dynamics 365 implementation for a Fortune 100 customer.2. Led the solutioning, configuration, customizations & design in engagements averaging $15M to drive digital transformation into Dynamics 365 for enterprise customers as the onshore lead. 3. Workstream lead for a Fortune 100 manufacturing customer: Transformed Request Mgmt from Salesforce to Dynamics by harmonizing 15+ processes reducing rep response time by 2+ minutes & decreased case closure time by 12%. Unified sales, delivery, resourcing and Invoicing in one app to give a 360-degree view of projects & Opportunities.4. Workstream lead for Fortune 50 Financial Services customer: Delivered solution modelling of 900+ requirements across Salesforce to identify fits & gaps to Dynamics. 5. Co-Led People’s team initiatives to promote collaboration, Microsoft culture and work life balance for consultants in Dynamics domain.

•Consult with clients to identify business requirements, objectives, and priorities•Closely work with business owners and engineering teams to understand customer pain points and translate them to tools and/or features.•Perform gap analysis and strategic road map/blueprint development using eLogic best practices and standards•Build a strong knowledge base of Microsoft Dynamics CRM application usage, capabilities, extensibility and reporting•Perform system design, configuration, customization, integration, testing and support with the Microsoft Dynamics CRM application•Document process workflows and make appropriate recommendations to impact efficiencies; review, analyze and create detailed documentation of business processes along with user workflow needs.•Collaborate with other business analysts, software developers, solution architects and IT professionals to implement solutions.•Build strong, interactive relationships with the customer’s business management•Perform other duties as assigned.

•Responsible for all daily inbound and outbound operations in the ERP system using Oracle JD Edwards 9.1•Trained employees during ‘Go Live’ period for outbound operations•Ran Daily reports, checked inventory, audited warehouse, troubleshooted the business process and all other IT operations

Provided market analysis and segmented the company’s consumer base to identify a target market for their upcoming product and precisely forecast-ed sales, cost, consumer behavior to introduce their new product in the market using marketing and data analysis techniques.

Managed cash registers and provided change in an effective and timely manner, assisted with the inventory of goods and end-of-the-day tasks including maintaining the cleanliness of the store and storing perishable food items, advertised special or limited-time-only sales to customers, and answered customer questions on shipments, inventory, and safety.

Performed a variety of administrative tasks including preparation of power point presentations, data analysis, collated marketing materials and presentations.Assisted faculty on research projects, literature searches and developed new material for courses.

Part of MIS department where my pivotal role was to create FTP servers,troubleshoot on proxy settings and configure routers.

Training on 3G and LTE technology.