● Joined the company as a new start-up, achieving up to 200.000+ sales in 4 years of operation.● Overseeing the processing of 400-1000 customer orders per day to be fulfilled by the Manufacturer.● Revising manufacturing spreadsheets costs of 10.000 – 20.000 U$D daily to ensure costs are in compliance as per agreement.● Supervising Customer Service Agents being efficient and handling customer satisfaction ranging from 300-800 daily emails/messages.● Overseeing the shipping process of 400+ trackings , so deliveries are successful to customers.● Resolving financial disputes ranging from 50-400 U$D per dispute from customers to ensure the best outcome for all parts.● Updating new stock numbers for 200+ products weekly to keep accurate numbers.● Problem solving issues with orders, ensuring customer satisfaction with the best solution.● Developed and implemented all operational processes -sales, logistics and customer service- on an on-going basis.

● Promoted to Customer Service Manager due to performance and problem solving skills from a team of 4 agents, after hired as Customer Service Agent handling about 1000 messages/comments daily.● Problem solved issues and ensured solutions in a timeline manner for 100+ Retail Store owners (customers).

● Promoted to Supervisor due to highly positive feedback from customers and performance during activities, after hired as Activities Specialist in May 2014.● Managed an international team of 15-20 people, supervising all activities done in the property were run within standards and customer satisfaction.

● In charge of leading multiple activities (Archery/Boat Ride/Forest hikes/ etc) with guests of the hotel, interacting with them throughout the day.

● Managed Facebook Pages for various companies, creating daily content, posts, images and answering messages.● Created promotion Facebook campaigns and ensured a steady increment of fans and customers through sponsor paid content.

Salesman of a publicity company; performing sales visits to other companies, offering them merchandise to publish their brand with.

Responsible for Sales and administration of an electronics store; handling the day to day basis, making sales, inventory, registering cash flow.