Anibal Alberto Sanchez Casique Email & Phone Number

Callao, Perú

I coordinate with those responsible for the Warehouse, Patrimonial Control, Systems Support and Transport; the collection of information, management and decision making related to the activities assigned to the Regional Management of National Defence, Civil Defence and Citizen Security of the Regional Government of Callao.

Vigo, Galicia / Galiza, España

I held the position of Commercial Manager, planning work, developing competitive strategies, establishing priorities in the allocation of resources, foreseeing problems, creating alternative solutions, defining sales policies, analysing results and profitability, drawing up plans, budgets and control systems, among others.

Lisboa, Portugal

Trabajé como supervisor, realizando: Control y gestión de las tareas del día a día del backoffice a través del sistema/reporting, asegurando SLAs. Aclarar dudas a los operadores/seguimiento en la ejecución de tareas y asegurar la satisfacción del cliente y la ejecución de las actividades de backoffice con calidad. Reportando directamente al coordinador, identificando ganancias rápidas y mejoras en el sistema y los procesos para mejorar la eficiencia y la calidad del servicio. Identificar y anticipar problemas y proponer soluciones de mejora, gestión del absentismo, control de la productividad y asegurar la actualización de los manuales de servicio.

Lisboa, Portugal

Mis funciones consistían en la validación de datos (seguimiento y monitoreo) a nivel AML/PBC de todas las operaciones gestionadas en el ámbito de los Negocios Internacionales (Trade Finance).

Lisboa, Portugal

Trabajé como Asistente de Atención al Cliente-Inbound, brindando servicio a los usuarios de la empresa SITEL. Asistiendo en las modificaciones de reservas, cobros y pagos, así como atendiendo todo tipo de consultas y solicitudes.

Lima, Perú

Realicé la programación de la flota para atender las áreas usuarias. Seguimiento de comisiones por GPS, control de documentación derivada de actividades de transporte, seguimiento de infracciones impuestas a vehículos y control de consumo de gasolina de las unidades de la entidad. Seguí la ruta de las unidades vehiculares en el interior del país, mantenimientos preventivos y correctivos, ingreso de información en la base de datos de egresos de flota, vencimiento de licencias de conducir, revisiones técnicas y seguros.

Lima, Perú

I worked on the promotion of student learning required for careers in banking, finance and administration. Extensive experience in the development of current teaching content and curricula. High capacity for teamwork and for the development of high-level educational skills. Development of academic plans and study techniques for the promotion and development of the correct study of students.Teacher in:- Mathematics- Statistics- Financial Mathematics- Logic- Capital Markets- Management- Financial Operations in Cashier's Office- Financial Customer Service- Financial Operations In Excel- Sales and Financial Customer Service Platform- Agency Administration and Organisation- Financial Operations Management- Accounting of Financial Entities I- Prevention of Money Laundering and Terrorist Financing- Documentary Administration Workshop

Lima, Perú

I follow up with each student after the lessons; I also design and prepare the syllabus, as well as the class materials for the learning sessions. I design and grade exams for each learning unit. I support students in extracurricular activities. I carry out other duties related to the position.Teacher in:- Mathematics- Statistics- Financial Mathematics- Logic- Learning Skills- Cash Simulator (financial representative)- Capital Markets- Administration- Financial Operations in Cash- Financial Customer Service- Financial Operations in Excel- Sales and Financial Customer Service Platform- Agency Administration and Organisation- Financial Operations Management- Accounting of Financial Entities I- Prevention of Money Laundering and Terrorism Financing- Documentary Administration Workshop.

Lima, Perú

* Position: After Sales Analyst. I fulfilled the functions of managing effective solutions to requests for complaints from corporate and mass customers. Also, in order to provide excellent service and detect possible errors that arise in different areas. Corrective actions were taken and improvements were proposed to fully comply with current regulations, seeking customer satisfaction and customer loyalty to the institution.* Position: Head of Customer Advisory. My role was to inform customers about the requirements and documentation needed for transactions at the counter and on the platform. Deliver and support the client in filling out forms or flyers for transactions. Support the SPO in the management of the new queuing system. Support in updating campaign posters. Identify and refer sales opportunities to Sales and Service Advisors. Redirect customers to e-channel areas (claims, withdrawals, etc.), assist customers who have difficulties in using e-channels.* Position: Senior Promoter. I performed the supervision as well as the operational management of bank branches, maintaining the quality of customer service at the counter. Experience in evaluation and sale of banking products, control and management of customer flow in the branches, supervision of operations and staff management.* Position: Service Promoter. Performed operational and commercial functions within the bank branch. Work performed under a dedicated and efficient quality of service. Sales of Consumer Banking products (credit cards, cash credit, life insurance, mutual funds, etc.) managing to excel in agency level goals.Training Workshops:- Consumer Banking.- Service Quality.- Prevention and money laundering.- Foreign Trade.- Fraud detection and document forgery.

Master En Finanzas Especializacion En Direccion Financiera, Servicios Financieros Y De Gestión Financiera

Licenciado En Administracion De Empresas, Administracion De Empresas

Programa De Especialización, Contrataciones Del Estado

Analizar aspectos fundamentales de los métodos de contratación y los aspectos generales del contrato desde su perfeccionamiento hasta la.

Master Of Business Administration - Mba, Máster En Dirección Y Administración De Empresas

Máster En Finanzas