Billing and Transaction Specialist for Latin America•Be responsible for the operation of contracts, identify and resolve issues during the transaction to ensure contractual delivery.• Quickly troubleshoot and resolve daily business issues to improve the quality and efficiency of transaction processing.• Create invoices for telecommunications equipment and antennas for the CNBG (Carrier Network Business Group) business unit for the Mexico market.• Record invoices and approve… Show more Billing and Transaction Specialist for Latin America•Be responsible for the operation of contracts, identify and resolve issues during the transaction to ensure contractual delivery.• Quickly troubleshoot and resolve daily business issues to improve the quality and efficiency of transaction processing.• Create invoices for telecommunications equipment and antennas for the CNBG (Carrier Network Business Group) business unit for the Mexico market.• Record invoices and approve contract modifications in the Contract Fullfilment System (CFS).• Process "Small-Clearence" to close contracts that have already been fully invoiced. Accomplishments:• Successfully provided training to three new colleagues on the invoicing processes for the Mexican market to ensure an effective and dynamic transition during the onboarding period.• Prepared a detailed presentation where I demonstrated what I learned about the billing process in Mexico during the onboarding period for the China HQ.• I achieved a successful transition of invoicing processes from Mexico to Panama in order to streamline the operation within the finance department. Show less

• Send to American Express the daily payments made by customers to their international credit cards.• Prepare monthly invoices for American Express for service of sending payments to their cards made by our customers through online banking and mobile banking.• Verify the correct posting in tax receipts to the DGI of our natural and corporate customers paid through cashier in branches.• Solve customer cases through PeopleSoft placed by incidents presented in transfers and local… Show more • Send to American Express the daily payments made by customers to their international credit cards.• Prepare monthly invoices for American Express for service of sending payments to their cards made by our customers through online banking and mobile banking.• Verify the correct posting in tax receipts to the DGI of our natural and corporate customers paid through cashier in branches.• Solve customer cases through PeopleSoft placed by incidents presented in transfers and local payments or third parties.• Elaborate auxiliary and accounting entry for refund of money in transfers made by customer error.• Enter in the system the ACH debit authorizations for recurring services with savings and checking accounts.• Prepare monthly statistics to present to ACH operations management.Achievements:• I developed a table in Excel to obtain better visibility and control of all payments bounced to the DGI that were paid in cash through branches.• Implemented receipt stamp on ACH debit authorizations with accounts in other banks for time measurement in their remittance.• Established shared folders for mail receipt of digital ACH debit authorizations divided by company, year, month, and day. Show less

• Review documentation of deeds, policies, promissory notes, addenda, appraisals, and loan contracts after disbursement, verifying that it is correctly entered in the system.• Validate guarantees in the system for corporate loans, personal loans, automobiles, credit cards, mortgages, and leasing.• Request change of value in mortgage guarantees for new appraisals submitted to the bank.• Update in the system the validity of life, automobile, or fire policies in current loans.•… Show more • Review documentation of deeds, policies, promissory notes, addenda, appraisals, and loan contracts after disbursement, verifying that it is correctly entered in the system.• Validate guarantees in the system for corporate loans, personal loans, automobiles, credit cards, mortgages, and leasing.• Request change of value in mortgage guarantees for new appraisals submitted to the bank.• Update in the system the validity of life, automobile, or fire policies in current loans.• Manage documentation and guarantees of corporate and syndicated loans made in ourrepresentative offices established in Latin America. Show less