Anicania Cabrera Email & Phone Number

Lawrence, MA, US

United States

• Responsible to lead and conduct data-based, problem-solving activities towards making improvements that positively impacts safety, quality, productivity and cost.
• Work closely with manufacturing associates and manufacturing supervisors towards achieving consistent results.
• Conduct process improvement activities with teams, as necessary, using problem-solving tools and methodology.
• Assist the supervisors with the day-to-day activities in the department to maintain operational effectiveness.
• Ensure adherence to company’s policies and procedures.
• Notify the supervisor and HR of any safety, employee relations issues and discipline problems.

Massachusetts, United States

Provided excellent customer service by answering inbound and outbound calls, answering borrowers' questions regarding their student loans, and providing options for repayment. Operated multiple applications, databases, and computer programs, counseled borrowers on deferment, forbearance, rehabilitation, and consolidation options, followed scripts and used.

Massachusetts, United States

Demonstrated proficient skills in processing data entry, ticket submission, mail handling and distribution, payment processing, customer service, client statements reconciliation, communication, time management, attention to detail, accuracy, and database maintenance. Performed duties with a high degree of initiative and operated multiple applications and.

Massachusetts, United States

Collaborated with the Store Manager and Operations Managers to execute strategic plans to meet the sales goals of a $4.2M store, ensuring well-stocked and a fully staffed sales floor. Worked a flexible schedule, assisted in hiring and training new staff, managed 20+ associates and coached and developed 10+ direct reports, listened to customers ensuring.

Massachusetts, United States

Performed opening and closing of the store in the absence of the store manager, ensuring the safety and security of all patrons, overseeing the tasks assigned to the store team, assisting in training, inventory maintenance, and general housekeeping, overseeing merchandise, cash, and receivables and working with the management team to achieve established.

Massachusetts, United States

Provided excellent customer service and suggested products to customers, helping to measure and fit products, informing them of promotions, and keeping the products organized. It also involved providing administrative support such as answering the phones and handling returns and exchanges, as well as completing other merchandising tasks such as pricing.

Bachelor Of Education - Bed, Modern Languages [English, Spanish, French], 3.5 Magna Cum Laude

Modern Languages offers communication, linguistics, grammar, and phonetics subjects. Rich in conversation, writing, and foreign language.

Certificate, Home Health Aide/Home Attendant

Satisfactorily completed the Home Health Aide course that is current and accurate which included infection control, patient rights.