Delivering Infrastructure Projects in support of multiple customers in a fast paced and highly innovative organization. Managed Infrastructure projects through the lifecycle and deliver project on time and within budgetsDeveloped and managed detailed project schedule and work planThrough all lifecycles of the project serve as the Business liaison which includes attending all project meetings, making key project decisions, identifying Business owners, escalating Business risks and issues, and taking responsibility to deliver Business tasksProvide project updates on a consistent basis to various stakeholdersProficient in ASANA, SharePoint, PowerPoint, MS Teams, MS Excel, ServiceNowCoordinate a diverse team of technical resources on-shore/off-shore for technology deploymentSuite C-Level communication skills. •Deliver effective communication both written and verbal to all levels including executive management

Sr. Project Coordinator Consultant (Healthcare Environment)• Serves as the primary point of contact (POC) for end-users during implementation phase during the implementation of EPIC• • Effective interpersonal and team building capabilities & Skills• Strong Project Planning and Time Management Skills• Maintain awareness of IT initiatives and actively promote IT services and capabilities• Review systems and processes and make recommendations to effectively address known issues• Provides first level problem analysis, and training to physician, nurses, and support staff• Create custom templates, or customize existing templates to satisfy client requirements• Interacts with clinical staff to deliver exceptional service to patients, and their families.

Independent Project Consultant

UT SOUTHWESTERN MEDICAL CENTER Project Manager Clinical Research • Managed Clinical Research Project to determine the genetic risk factors for heart disease within a specified population• Worked with PMO office and help in evaluation of clients needs and also manage projects• Manage all aspects of project management, including schedule, budget, quality, risks, issues, resources, and scope using Agile processes.• Use Agile processes to create requirements and User stories.• Responsible for all Regulatory Documents, including Form 1572, Financial Disclosure, COI, GCP, Protocol.• Managed Agile backlogs by prioritization and to include high level requirements.• Provide monitoring visits and site management for a variety of protocols, sites and therapeutic areas. • Served as a single point of contact (SPOC) between the pharmaceutical company (sponsor), and UTSW • Prepared IRB applications, including Protocol and Informed Consents, and obtain approval from IRB to conduct study. Ensure project is conducted according to UT Southwestern, and clients SOPs• Reviewed Site selection, Coverage Analysis, and Budget, and seek approval from IRB• Review Clinical Trial Agreement (CTA), Start-up Binder, Essential Document Checklist• Maintain database of study subjects, reviewed Informed Consent Forms (ICF) and obtained subject ‘s consent, and HIPPA authorization

• Coordinated warranty services with manufacturers, third party vendors, and service providers.• 3rd party vendors included Radiant Systems, NCR, Epson – POS, Printers, Monitors, Cash Drawers• Served as a (POC) point-of-contact and managed 3rd party vendors – IBM, Radiant, NCR, • New sites (Hardware Maintenance, Out of Box Failures’, identifies people to fix problems) • Ensures all Support Service Level Agreements (SLAs) are met • Managed software upgrades and Implementations Projects for New Theaters Openings, back & Front office Upgrades projects• Coordination, deployment and monitoring of installations and software upgrades. Responsible for modifying processes and schedules as required by project rollout plans • Provided technical and operational support, POS systems, consulting, and training to theaters, vendors, and customers related to computer network, software, and hardware (NCR registers, Fujitsu Kiosk, Radiant System).• Supervised and managed 22 employees and day-to-day technical call center operations of retail store theater systems support for over 400 locations.

Project Manager / Consultant Information Systems Security - Client (TENET HEALTHCARE)• Reviewed and revamped Tenet healthcare security profile & portfolios for over 5000 users across Tenet Healthcare Systems that met Sarbanes Oxley Standard (SOX) standards, support application accounts including: KRONOS, PEOPLE SOFT HRMS, and On-Demand, and PeopleSoft financials application • Managed system Security Projects, and staff count of 8 analysts.• Assessed, planned for, and managed project/program risks including mitigation & contingency plans and managed issues, escalations and problem resolutions.• Provided Second Level Technical Support and documentations on ITIL best practices to resolve application access issues and educate users on standards and procedures.• Responsible for coordinating all enhancements and new application development. Conducted the Analysis and Design phase of company’s new International project, designed and developed the POS transfer system for all stores and warehouse. Supported and developed new modules for JDA software package, Financial, Payroll and Merchandising systems.