Anielli Hipley, Mba Email and Phone Number
Bilingual English-Portuguese professional with 10+ years of hands-on experience in high-pressure and fast-paced environments, with a proven record of customer support operations and compliance. I hold an MBA in Management and extensive experience in comprehensive process improvement, technology, and policy analysis. I have a knack for understanding how issues interconnect and compound over time. Because of this, I often must leverage my ability to influence through storytelling with data to advocate for users, members, and customers; a skill set I first leveraged working in support, sales, and banking roles that have transformed my career. I can operate with ease across multiple projects, personalities, and teams in order to drive results. My ambition to drive growth often exceeds my resources but I am not afraid to roll up my sleeves when needed or play for the long-term strategy. My background has shaped me into a strong communicator, and have exceptional attention to detail, coupled with the ability to build cross-border long-term relationships.
U.S. Army Contracting Command
View- Employees:
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Contract SpecialistU.S. Army Contracting Command Apr 2024 - Present -
Mortgage Post CloserMeridian Bank Jun 2021 - Apr 2024Towson, Maryland, United States -
Mortgage Loan OpenerMeridian Bank May 2020 - May 2021 -
Associate BankerJpmorgan Chase & Co. Nov 2019 - May 2020Hunt Valley, Md• Completed an average of 30 transactions daily, ensuring complex financial transactions were completed accurately and efficiently, while complying with all policies, procedures, regulatory and banking requirements• Performed in depth investigations using comprehensive analysis and evaluation techniques on presented data to prevent and deter fraud• Elected the branch main point of contact for identity theft claims and resolutions• Educated clients with self-service options, including mobile app, online banking, and ATMs with expert knowledge in the bank’s digital platform putting the customer’s needs at the center of everything• Acquired and strengthened relationships with clients by actively producing referrals though internal and external sources and presenting consumer-bank focused products and services • Partnered with specialists within the company to maximize the customer’s financial wellbeing -
Cyber Security Sales Support AdminDunbar Security Solutions May 2018 - Jan 2019Hunt Valley, Maryland• Prepared detailed proposals, quotes, and responded to bids ensuring content met client’s requirements and deadlines• Created and managed sales dashboards in conjunction with standard and customized reports for tracking results • Coordinated projects for sales team of 6, including office calendar management, processing commissions and expense reports, budgets and needed resources• Administrated data in Salesforce, entering and editing information based upon account manager follow-ups ensuring all customer and opportunity information is accurate, including stage and close dates• Developed and enhanced process documentation, checklists and quality assurance procedures to ensure sustainable, repeatable and high-quality results -
Bilingual Technical Support Representative T1 – English And PortugueseConcentrix Apr 2017 - May 2018Baltimore, Maryland AreaWorldwide winner of the company’s annual Unsung Hero Award of 2017 for providing outstanding customer service while applying substantial technical skills to troubleshoot a wide range of video, voice and content devices in a call-center environment. -
Full-Time StudentStrayer University Jul 2012 - Apr 2014Washington, DcMBA - Management
Anielli Hipley, Mba Education Details
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4.0 Gpa -
Universidade Integradas TorricelliBusiness/Corporate Communications
Frequently Asked Questions about Anielli Hipley, Mba
What company does Anielli Hipley, Mba work for?
Anielli Hipley, Mba works for U.s. Army Contracting Command
What is Anielli Hipley, Mba's role at the current company?
Anielli Hipley, Mba's current role is Contract Specialist.
What schools did Anielli Hipley, Mba attend?
Anielli Hipley, Mba attended Strayer University, Universidade Integradas Torricelli.
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