Experienced professional profile with a demonstrated history of working in the automotive industry. Skilled in Sales, After Sales, Marketing, Business Development, Forecasting, Negotiation, CX.

Develop strategies, policies and marketing methods to achieve the targets in terms of volume, turnover, satisfaction and customer loyalty.

Achieve annual sales budgets set in advance. After sales business advising for the dealers.​ Support and monitoring dealer to the definition of the Customer Satisfaction policies and targetsContribute to the definition of the after sales policiesSupport dealers to the definition of the training strategies Support dealers to the definition of the warranty claims, according to Company policies and procedures and monitoring network performance regarding warranty costs and campaigns.​