Anier Bao Email & Phone Number

Toronto, Ontario, Canada

• Support execution, planning, implementation, and evaluation of community programs • Actively build and grow strategic, Christ-centered relationships with community members• Engage in research and development of the program curriculum based on the felt needs of the members• Participate in the internal assessment of the Ministry function to evaluate the readiness of the members• Use a strength-based approach to reevaluate the goals consistently and prepare program participants for the next stage of growth• Facilitate cross-functional support by working with the interdisciplinary team • Leverage internal or external resources to facilitate emotional, mental, and spiritual care, and provide referrals and advocacy for community members• Engage in partnership-building with community agencies and churches to enhance holistic care for community members• Maintain proper documentation of programs and up-to-date knowledge of community resources and networks

502 Spadina Ave

• Provided intake and assessment to clients and assisted them with their basic needs • Assisted clients with information, referral, and maintained client files • Documented records of services and activities in the database and prepared reports • Organized events and facilitated group activities • Provided pastoral care and co-facilitated emotional support groups • Operated Women and Family Ministry phone line booked appointments and answered inquiries regarding programs and services • Provided supportive counseling as well as follow-up services in special needs cases • Co-led seasonal group retreats and day outings • Participated in behavioral management, crisis intervention, and prevention • Worked in partnership with churches and organizations to host events and celebrations • Participated in Ministry of Transformation team to develop plans for enhancing basic needs services and deepening transformational impact of programs and services

Toronto, Ontario, Canada

• Enrolled new learners and updated client attendance and waitlist • Inputted data into the database and maintained records of the program • Prepared letters for client caseworkers upon request • Developed program outreach and promotional materials • Ordered supplies for the program • Greeted clients and answered general inquiries

Toronto, Ontario, Canada

• Operated the main switchboard, took messages, and directed calls to appropriate program staff • Greeted clients, provided general information and directed them to appropriate program staff • Registered new members, collected fees, and filed receipt reports • Communicated with staff regarding program information and assisted in promoting services and programs • Maintained accurate program records, and updated clients’ information in the database • Received, sorted, and distributed daily mails and deliveries

Toronto, Ontario, Canada

-Worked within Life Enrichment team to develop daily programs for the residents to meet their physical, social, and emotional needs.-Interviewed residents and family members and created social profiles for the residents to reflect their life achievements.-Worked with individual clients, conducted assessments, identified problems, and developed care plans.

Toronto, Ontario, Canada

• Organized events and created networking opportunities for GBC international students • Attended Student Association meetings and participated in budget planning • Provided an orientation to the new international students in partnership with Internation Education Centre • Advocated on behalf of international students and increased bursary $500 • Created GBC International Student Facebook group and provided an efficient communication platform • Initiated GBC international Student Constituency Logo Design Contest and received an impressive logo design

Toronto, Ontario, Canada

• Assisted customers with questions pertaining to books, culinary supplies, stationery, and other products• Provided in-store and telephone customer service • Maintained inventory on the sales floor, including stocking, verifying counts and updating shelf tags • Operated electronic cash register and product database system for research

Toronto, Ontario, Canada

-Provided newcomers with settlement services including form filling, information and referrals, income tax clinic, and translation. -Promoted public awareness of community programs and resources. -Coordinated and co-facilitated programs and workshops. -Maintained clients' documentation and submitted reported to the supervisor.

Wisconsin, United States

• Assisted professors with administrative tasks • Assisted professors with classroom teaching • Assisted professors with research • Maintained records of students’ grades

Xiamen, China

• Prepared lesson plans and designed educational activities to promote student physical, social, and intellectual growth • Conducted lectures to assigned classes at the scheduled times • Worked in collaboration with other staff to design and implement the appropriate curriculum • Conducted parent-teacher meetings to communicate student progress and development with their parents

Diploma, Social Service Worker

Activities and Societies: George Brown College Student Association

Master'S Degree, Education

Activities and Societies: Golden Key International Honour Society

Bachelor Of Arts (B.A.), English Language And Literature, General