Anietie U Email & Phone Number

Calgary, AB, CA

Calgary, Canada

• Assist customers on any inquiry via phone calls, sending and replying emails as well as attending to online engagement
• Website management: Increase brand awareness and attract new customers via SEO optimization
• Provide technical support and troubleshooting any software or hardware related issues on computers

Calgary, Canada

• Assortment planning on a wide range of consumer goods and home improvement products to improve efficiency
• Tracked and received customer’s orders; timely delivery of requested orders
• Bar code printing and labelling of stock with the use of RF scanners

• Designed and implemented a simple database system using Microsoft SQL server management studio to handle customer’s accounts, transactions details, house type purchased, any applicable discounts.
• Database migration from excel to SQL for easy scalability and storage due to increasing number of clients
• Conducted quality assurance on new data quality dashboards, ensuring adherence to standards and accuracy of results

• Assist customers on any inquiries via phone calls, sending and replying emails as well as attending to online engagement
• Provided technical support and troubleshooting of the office computers, printers and anti-virus installation
• Scheduled and managed conference meetings for management team during quarterly reviews and also ensuring that the projector was fully set up for presentation

Junior It Analyst Program, Google It Support Professional Certificate

● Configure device operating systems including Windows and Linux, while configuring disk partitions and filesystems ● Troubleshoot and.

Google Cybersecurity Professional

Activities and Societies: • Foundation of cybersecurity, CIA Triad • Manage security risk • Assets, threats and vulnerabilities • Networks.

Google It Support

Activities and Societies: Technical Support Fundamentals, Computer Networking, System Administration, Operating System, IT Security

Bachelor Of Science