Anika Bartlett, Mph Email & Phone Number

Bellingham, Wa, Us

* Strategic subject matter expert for Behavioral Health benefit for large health plan key account.* Served as the primary liaison between key client stakeholders and internal cross-functional teams* Performed root cause analysis on issues to provide continuous improvement and facilitate problem resolution and promote high client satisfaction.* Implemented new Health Plan clients into Behavioral Health segment and collaborated with Sales to develop up-sell road-map* Tracked and evaluated contract performance guarantees and other related deliverables, recommending consultative changes, and implementing necessary corrective actions.* Developed client reports, verified metrics, and used data driven decision-making for program development* Facilitated the implementation, execution, termination, and transactions of client accounts.* Worked in collaboration with clients to develop, execute, and deliver healthcare products.

Bethesda, Maryland

• Worked in collaboration with clients from different industries including private sector, union groups, and health plans to develop, execute, and deliver wellness programs and Employee Assistance Programs (EAP)• Served as the primary contact and liaison to clients acting as the conduit between internal functional teams and executive management to provide oversight throughout the partnership• Prepared and presented monthly, quarterly, mid-year and annual reports while facilitating strategic discussions about improving program utilization and providing evidence-based recommendations

Point Loma, Ca

• Implemented CERS Account Management as a new line of business• Established company account and uploaded current book of business to state site• Managed CERS client accounts in compliance with California state law• Coordinated hazardous waste pick up for state municipalities with hazardous waste haulers

Bangladesh

• Participated in Gates Foundation funded project in the countryside of Bangladesh• Collected Particulate Matter and Carbon Monoxide readings from over 30 rural kitchens • Utilized UCB and HOBO equipment for 24hr monitoring and data collection• Administered questionnaires in Bengali to gather supplemental data on cooking patterns

American Specialty Health

•Provided high level service to support the retention of clients •Identified client issues and ensured appropriate response and resolution •Developed and implemented promotional initiatives and service enhancements•Lead client meetings, live and via webinar•Maintain confidentiality of all member, provider, client and proprietary information

San Diego Ca

•Used evidence-based education and coaching techniques to help members set health related goals•Tailored program to a diverse population to encourage individual positive behavioral change •Developed effective solutions for members to overcome challenges •Gathered detailed and accurate information on clients and entered data according to protocol•Maintained thorough, up-to-date, and confidential records of all telephone sessions with clients

Coronado Ca

•Taught swim lessons to people of different ages, physical, and mental abilities• Provided a safe pool environment

Gig Harbor Wa

•Responsible for scheduling and delegating duties to instructors and lifeguards•Managed pool operations for camp residents and community members

Woodinville Wa

•Updated Emergency Notification Guide at Headquarter station•Reorganized Community Emergency Response Team (CERT) contact information•Attended blood pressure screenings in elderly communities•Composed the quarterly newsletter Fire Watch on In-Design

Masters In Public Health, Occupational And Environmental Health

Bachelor Of Science, Community Health

High School Diploma

Education record