I am Anika Tabassum, a Business Analyst at Southtech Group. I embarked on my professional journey with Southtech as an intern in 2021. I have honed my skills in analyzing customer requirements, preparing comprehensive documentation for non-technical teams, and translating end-user needs into clear, actionable documents for our team members.My expertise includes:*) Preparing and reviewing requirement scope documents.*) Conducting thorough problem analysis and reporting.*) Developing and reviewing test cases.*) Performing manual testing and identifying bugs.*) Updating enterprise architecture.*) Creating help files and user manuals.*) Participating in demo presentations and *) Preparing demo UIs with tools like Infopath and Figma.*) Assisting internal users in writing non-technical papers.I have a Bachelor’s degree in Information and Communication Engineering from Bangladesh University of Professionals, where I graduated with a CGPA of 3.9. Currently, I am pursuing my MBA at East West University, maintaining a CGPA of 3.97.In addition to my role at Southtech, I gained valuable experience working as a Content Typist at 10 Minute School from June 2021 to January 2022. This role, although brief, provided me with insights into efficient content creation and team collaboration.I am passionate about leveraging my analytical skills, documentation expertise, and customer-focused approach to drive impactful projects and deliver high-quality products. I am enthusiastic about gaining new knowledge and experiences, and I strive to produce the best possible outcomes in all my endeavors.