Anikesh Prashar 🇮🇳 Email & Phone Number

Ras Abrouq Qatar

Ras Abrouq Qatar

Habitas has taken over the opening of an exceptional property in the westcoast of Qatar. The hotel has 48 magnificent villas (all with their own plungepools) overlooking the Arabian sunset of the Zekreet Peninsula.

Doha, Qatar

Doha, Qatar

Souq Waqif Boutique Hotel By Tivoli

Doha

Seychelles

AVANI Seychelles Barbarons Beach Resort &Spa

Guiyang, Guizhou, China

Pre opening Anantara Guiyang Resort & Spa .

Doha,Qatar

Assisting the Assistant Hotel Manager in all aspects of their duties.• Controlling the availability of rooms, rooms types, accuracy of room count and rate categories.• Liaising with Housekeeping Department to ensure room image is maintained and the room’s policy is adhered to.• Aware of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out.• Compiling statistics for front office and provide reports relating to that area.• Maintaining inter-departmental relationships to ensure seamless guest services.• Assisting in the frequent inspection for cleanliness and orderliness, the lobby, reception and cashier's desk and, on a random basis, VIP rooms prior to arrival.• Assisting in the preparation of efficient work schedule for Front Office Team, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.• Providing input for Front Office Department Meetings and deputizing in cases of absence.• Promoting Inter-hotel sales and in house facilities.• Supporting the Assistant Hotel Manager to ensure employee orientation, training and succession planning is carried out to standard.• Demonstrating awareness of health and safety policies and procedures and ensure all procedures are conducted safely and within guidelines.

Dubai

Supervises daily Front Desk operations and ensures compliance with all policies, standards and procedures.• Supervises and expedites lobby traffic to speed the arrival and departure process and flexible according to the business need.• Ensure that all VIP guests and repeat guests are identified, recognized, pre-blocked.• Assist with the rate check report on daily basis.• Review credit report and take appropriate action to resolve all problems.• Ensure that work area is always clean, neat and organized.• Ensure smooth check in and check-out of all guests, through properly handling guest accounts.• Create a productive and positive atmosphere at the desk. Have a good relationship with all associates and other departments.• Trains associates and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.• Continuously interacting with customers to obtain feedback on quality of product, service levels and overall satisfaction.• Effectively responds to and handles guest problems and complaints.• Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters.• Effective communication is in place with housekeeping to allow them to return rooms to Front Desk as required.• Participates in the associate performance appraisal process, providing feedback as needed.• Participates in associate progressive discipline procedures. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to S O P”s.• Supervises same day selling procedures to maximize room revenue and control hotel occupancy.• Trains staff on and performs procedures to verify accuracy of room rates to maximize revenue opportunities, e.g., rate variance report; bucket check.• Ensures associates are trained and adhere to the hotels credit policies (Rebates are verified and signed, Bucket Checks are completed etc.

Uae

230 Rooms – Pre-opening project. beautifully designed with an Indo-French approach to all the interior and design elements, located at the upcoming commercial hub of city (Abu Dhabi), catering primarily to high end corporate and business clientele.Handled all departmental and divisional pre-opening related tasks, manning and hiring for the entire Rooms Division. Supervising a team of 20 streamlined all pre-opening related administration and trainings, systems installation and trainings pertaining to them, and setting up the department as a whole.

Bengaluru Area, India

1.Handing guest’s complains assignment and maintaining the standard of our club lounge.2.In charge of night shifts with long-term for the shortage of personnel.3.Assisting the guest satisfaction index collection with Assistant Front Office Manager 4.Good coordination for others department with relationship with Front Office tasks 6.Use the appropriate plan to deal with incident and emergency case with Guest Relation Team.7. Was the incharge of Team Building activity to Aim Higher our colleauges and celebrate the difference.

Bachelor'S Degree, Hotel/Motel Administration/Management

Cbse, Business/Commerce, General, B

Icse, High School/Secondary Certificate Programs, Grade A