1. Lead and supervise team members to ensure adherence to Dairy Queen's standards of quality, service, cleanliness, and hospitality.2. Provide hands-on training and guidance to team members, fostering their professional development and growth within the company.3. Oversee day-to-day operations, including opening and closing procedures, inventory management, and cash handling.4. Monitor and maintain product quality, freshness, and presentation, ensuring compliance with food safety… Show more 1. Lead and supervise team members to ensure adherence to Dairy Queen's standards of quality, service, cleanliness, and hospitality.2. Provide hands-on training and guidance to team members, fostering their professional development and growth within the company.3. Oversee day-to-day operations, including opening and closing procedures, inventory management, and cash handling.4. Monitor and maintain product quality, freshness, and presentation, ensuring compliance with food safety and sanitation regulations.5. Proactively address customer concerns and resolve issues in a timely and effective manner, striving to exceed customer expectations.6. Collaborate with management to develop and implement strategies for driving sales, increasing profitability, and enhancing the overall guest experience.7. Foster a positive work environment by promoting teamwork, communication, and mutual respect among team members.8. Conduct performance evaluations, provide constructive feedback, and recognize outstanding contributions to motivate and retain top talent.9. Stay current on industry trends, market dynamics, and competitive landscape to identify opportunities for improvement and innovation. Show less

1. Customer Engagement: Increased brand awareness and engagementthrough strategic social media management.2. Campaign Management: Developed and executed digital campaigns todrive traffic and interactions.2. Initiative: Proactively identified opportunities to improve engagementand outreach

1. Developed user friendly landing page for Google Adwords.2. Developed content accordingly users search.3. Developed content for Social Media.4. Planned and developed marketing campaign on various platforms.

1. Developed engaging content for clients to reach their desired audience2. Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.3. Created unique and engaging content for range of social media platforms including Pinterest, Facebook and Instagram.4. Worked with senior case managers to coordinate team development activities and training's.

1. Contributed to mock-ups, email campaigns and social media content.2. Prepared reports detailing project updates, performance information and ongoing trends.3. Performed market analysis and researched latest trends.

1. Sorted and organized materials such as physical files, tracking spreadsheets and reports.2. Organized company files and created support system to decrease workload and increase productivity of account managers.3. Answered incoming telephone calls, took down messages and provided information.