Overseeing all facets of restaurant management, including staff supervision, customer service, financial management, and strategic planning. Lead and manage all aspects of restaurant operations, including staff hiring, training, scheduling, and performance evaluation. Ensure compliance with health, safety, and sanitation regulations to maintain a clean and safe dining environment. Oversee inventory management, ordering, and vendor relationships to maintain optimal stock levels and minimize waste. Maintain high standards of customer service by promptly addressing complaints, resolving issues, and ensuring guest satisfaction.

Communicate with guests about when their food will be ready and any problems that may arise in a friendly and sincere manner. Interact with other service and cooking staff to ensure speedy and effective operations so guests receive their food as quickly and accurately as possible. Work with money on a daily basis, providing accurate change quickly and precisely while continuing to communicate cheerfully with the guests. Handle food carefully and responsibly while serving guests their dishes.Provide a friendly and caring experience for every guest that comes into the restaurant, upholding the restaurant’s hospitality standards. Prepare dishes in the kitchen for certain shifts as needed.Train other employees in standard practices and procedures in a shadow-style training program.

Managed staff of six employees in scheduling and overseeing daily shifts. Created and implemented daily task list to ensure compliance with health regulations. Monitored daily inventory levels and tracked sales performance to determine restocking needs on a short-term basis.

Advising customers on suitable products based on their needs, preferences, and budgets. Keeping items in the inventory properly stocked and organized. Processed over $10k in cash daily with zero discrepancies, ensuring customer satisfaction and accuracy of transactions. Accurately entered patient data into state designated software, ensuring compliance with state regulations. Followed state laws and regulations regarding dispensaries.

Barbara Pritchard is a disability advocate with Cerebral Palsy and she uses a motorized wheelchair. I assist her with email correspondence for her advocacy work and I also assist her to use the restroom. Other tasks include: managing a daily personal schedule; reading, writing, and typing email through dictation; taking meeting minutes; filing paperwork; cooking, cleaning, and household maintenance.

Running store operations during scheduled shifts while maintaining high customer service standards. Oversaw in-store execution of sales and promotions as directed by store manager. Optimized workflow processes and customer service delivery among team members, boosting customer satisfaction ratings by 20%. Provided on-the-job training and support to new hires. Crafted customized beverages according to company standards and customer wishes. Upheld food safety and sanitization practices according to EcoSure standards.

Providing customer service, cash handling, food handling, simple cleaning tasks, opening and closing a store alone.