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Anik Pramanik is listed as Customer Service Manager at Walmart, a with 511875 employees, based in Canada. AeroLeads shows a matched LinkedIn profile for Anik Pramanik.
Anik Pramanik previously worked as Principal Software Engineer at Leads Corporation Limited and Senior Software Engineer at Leads Corporation Limited. Anik Pramanik holds Master'S Of Applied Science, Computer Engineering from Memorial University Of Newfoundland.
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A well-organized and fast-adapting individual who believes in team play. Experienced in C# and. NET but eager to learn new skills.
Listed skills include C#, .Net Framework, Pl/Sql, Software Development, and 22 others.
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A career timeline built from the work history available for this profile.
● Reduced customer complaints by 15% through the implementation of standardized procedures and protocols outlined in the customer service policy.● Established Key Performance Indicators (KPIs) for customer satisfaction, leading to a 10% improvement in overall service quality● Achieved a 95% customer issue resolution rate, resulting in a 20% increase in customer retention.
● Worked as full stack developer of core banking system (BankUltimus) and its affiliated modules (Security, RTGS, General banking, Transaction).● Implemented an application that reduced day-end process time by 30%, resulting in increased operational efficiency and faster transaction processing for client banks and NBFIs.● Optimized bulk transaction processing, resulting in a 50% reduction in processing time for large data sets, improving system responsiveness and scalability.● Enhanced the customer search functionality, reducing search query response time by 40% and improving user experience for bank staff and customers.● Successfully integrated multiple third-party systems with Core Banking, streamlining data exchange processes and reducing manual intervention, resulting in a 15% increase in operational efficiency.● Achieved a 90% customer satisfaction rating through effective troubleshooting, issue resolution, and gathering of customer feedback, leading to improved product quality and customer experience.
● Worked as full stack developer of core banking system (BankUltimus) and its affiliated modules (Security, RTGS, General banking, Transaction).● Implemented an application that reduced day-end process time by 30%, resulting in increased operational efficiency and faster transaction processing for client banks and NBFIs.● Optimized bulk transaction processing, resulting in a 50% reduction in processing time for large data sets, improving system responsiveness and scalability.● Enhanced the customer search functionality, reducing search query response time by 40% and improving user experience for bank staff and customers.● Successfully integrated multiple third-party systems with Core Banking, streamlining data exchange processes and reducing manual intervention, resulting in a 15% increase in operational efficiency.● Achieved a 90% customer satisfaction rating through effective troubleshooting, issue resolution, and gathering of customer feedback, leading to improved product quality and customer experience.
Bangladesh
● Part of the development team responsible for developing and implementing Core Banking Solutions for Rajshahi Krishi Unnayan Bank’s 382 branches.● Develop features for defined business requirements and solve encountered issues.
● Increased operational efficiency by 30% through the implementation of the ERP system, resulting in streamlined processes and improved resource utilization.● Reduced payment processing time by 20% through the development and implementation of an automated payment and ledger system, resulting in faster transaction processing.● Conducted in-depth interviews and requirement gathering sessions with key stakeholders and customers, resulting in a comprehensive understanding of customer needs and priorities.________________________________________
Other employees you can reach at walmart.com. View company contacts for 511875 employees →
Jackie Thompson
Colleague at WalmartUnited States
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Ben Reynolds
Colleague at WalmartEvanston, Wyoming, United States
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Eric Fenuku
Colleague at WalmartFort Worth, Texas, United States
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Amanda Staley
Colleague at WalmartFairfield, Illinois, United States
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Jose Flores
Colleague at WalmartCave Springs, Arkansas, United States
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Patrique Tolbert
Colleague at WalmartGreenville-Spartanburg-Anderson, South Carolina Area, United States
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Sly Gt
Colleague at WalmartAsheboro, North Carolina, United States
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Dylan Scratcher
Colleague at WalmartSouthampton, Ontario, Canada
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Megan S Nance
Colleague at WalmartEden, North Carolina, United States
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Bill Murphy
Colleague at WalmartRuckersville, Virginia, United States
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Quick answers generated from the profile data available on this page.
Anik Pramanik works for Walmart.
Anik Pramanik is listed as Customer Service Manager at Walmart.
Anik Pramanik is based in Canada while working with Walmart.
Anik Pramanik has worked for Walmart, Leads Corporation Limited, and Silkcity Solution.
Anik Pramanik's colleagues at Walmart include Jackie Thompson, Ben Reynolds, Eric Fenuku, Amanda Staley, and Jose Flores.
You can use AeroLeads to view verified contact signals for Anik Pramanik at Walmart, including work email, phone, and LinkedIn data when available.
Anik Pramanik holds Master'S Of Applied Science, Computer Engineering from Memorial University Of Newfoundland.
Anik Pramanik is listed with skills including C#, .Net Framework, Pl/Sql, Software Development, Object Oriented Programming, Data Structures, Asp.Net Mvc, and Python.
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