Park Regis is an upscale brand, offering quality accommodation while aiming to deliver up-to-date features, innovative technologies and first-rate service to make every guest’s stay a memorable one. Park Regis properties are centrally located in prime positions offering both accessibility and convenience to business travelers, and an ideal base for sightseeing and leisure activities.

Key Result Areas: Coordinating the management of overall infrastructure as well as facilities stabilizing, renovating as well as expanding the hotels for profitable operations including budgeting, sales and costing.  Implementing systems, managing daily operations of the multiple units to achieve maximum efficiency in various operations implementing strategy to exceed revenue budgets, increase footfalls and brand loyalty.  Rate Parity – As a leader I keep a strong focus on rate parity. We encourage a book direct option for loyalty members. This helps us retain and revert back business from our loyalty customer base.  Direct the development of a comprehensive and competitively marketing plan. Participate in sales and marketing activities i.e. trade shows, FAM trips, Guide team in RFP process, exploring project based and Global corporate accounts. Devise overall operation strategy and provide input on customer service processes, standards and delivery. Analyzing business potential and implementing plans to drive channels for attaining sales targets.  Managing administration, staffing, recruitment, performance review and appraisals. Organizing and conducting practical training programmes to enhance skills & motivational levels of medium to large sized teams with professional background.  Ensuring implementation of Leading Quality Assurance standards (LQAs) across the business including management of strategy to review and analyze procedures ensuring compliance throughout the business.  Controlling regular performance criteria for the financial analysis and planning, working on control capital expenditure (CAPEX). Key Achievements: • Awarded General Manager of the year # HOSI 2019 • Awarded India’s Top 10 Hospitality General Manager – Best of India Biz Award # 2018

Key Result Areas:• Managed overall operations of 62 Luxury serviced apartments with 120 covers coffee shop & bar, 80 covers Indian fine dining restaurant –Azok, by Michelin star Chef, Mr. Vineet Bhatia, 2 meeting rooms. I was responsible for the well- being of 87 passionate team members. MAJOR CONTRIBUTIONS & ACHIEVEMENTS • Attained Top position on Clarabridge in south East Asia with Guest satisfaction score 93%, Employee satisfaction 91.5%, MPI – 01, Market share position 02, with an Oakwood brand audit score of 92.3% & Food Safety Audit of 94%.• Established system procedure for the entire Hotel, kept a track record of Guest satisfaction scores for rooms & food & beverage. • Successfully achieved the financial targets along with a GOP of 44% from the year of incorporation.• Achieved an ADR of 8500 INR with 90% occupancy, with an Annual turnover of 24 Crores. • Registered a significant increase in food and beverage of 32% making correction in price points, revising the menu, understanding the competition and standalone markets, inviting maximum footfalls. • Maximized the banquet revenue connecting with media firms in the proximity, renting the meeting space for press conferences, High tea, theme parties, and food festivals. • Handled transition of hotel from project work and met timeline to launch Indian fine dining restaurant -AZOK by Michelin Star Chef- Mr. Vineet Bhatia.• Actively represented & demonstrated within India & Global regions - Oakwood PAN India properties in leading trade shows, FAM trips, Global mobility workshops, and in various “Care for community “drives.

Driving the sales strategy for the PAN India properties & Oakwood Asia Pacific Key Accounts, implementing sales initiatives, setting sales processes and the roll out of sales tools. Supporting Revenue and Marketing in reviewing the performance of all PAN India properties to ensure the sales teams are targeting the right customers, driving the right rates and maximizing occupancy. I managed a sales resource in India, who are responsible for all market segments and equally responsible for generating Global sales with both a short and long stay focus.MAJOR CONTRIBUTIONS & ACHIEVEMENTS • RFP Champion for year 2012 to 15 for “Outstanding dedication and excellent individual performance. • Successfully represented & demonstrated Pan India properties in annual ERC, Global Mobility Workshop Shanghai, conducted sales blitz in Singapore, china, targeting Top long stay accounts and Relocation Co. which led to increase in long stay business from 33 to 67% in occupancy & 43% increase in revenue. • Recognized for driving the PAN India Marketing plan, budgets towards activities planned. • BS -YTD Ranking - GOP Margin- 100% & above, Rev Par-95% above, Forecast accuracy 3.7% within (0 to 5%) range, Market Matrix- 88%, RGI – 101 %. (Top 5 Performing Oakwood properties in Asia Pacific region)

Efficiently organized comprehensive information describing the range of products and services offered by the hotel and delivered this information through relevant sales resources and sales channels to existing and potential guests.Produced accurate and timely reports that met the needs of the hotels.Significantly contributed to relevant management meetings to develop and implement sales and marketing initiatives.Actively managed key accounts and prepared company contracts for the hotel in accordance with current business and pricing conditions.

Analyze local market trends and competitor activity to identify business leads.Develop customer Accounts and travel within the local area to drive business and to increase market/customer share in all revenue streams.Prepare company contracts for the hotel in accordance with current business and pricing conditions. Negotiate room rates/ packages for corporate clients. Instrumental in augmenting the average room rate & revenue by targeting the project based accounts and escalating long stay business.Co-operate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs.Produce accurate and timely reports that meet the needs of the Sales Director and senior reports management to include the reporting of appointments, calls made and business leads.

Responsibilities:• • Responsible to generate corporate business from areas - Airport free zone- Deira, Jebal Ali free zone, banking segments. • Introduced high paying crew business to Hotel targeting the Ground operations Aviation companies handling the private charter flights like executive flight service, Jet Aviation, UAV, and Bombardier. Instrumental in opening the Crew lounge in 2006. • Delivered a 13.23% increase in ADR for year 2006 and 16.6% 1st Quarter 2007. Played a pivotal role in hotels selling strategy, assessment of competitive market place and implement approaches to ensure the hotel stays ahead in the local market.

Responsibilities •  Successfully discharged with all assigned functions to achieve key performance indicators as outlined by the DOSM encompassing targets for the face to face appointments, telemarketing, group lead generation, and loyalty program signings.  Responsible for the Corporate, Travel Trade - Goal Setting exercise across India. Instrumental in contracting and system integration with Online Travel Agents. Increased share by 145% from the Travel Trade segment within the designated territory. Signed up for brochure and fixed departure programs across Intercontinental brands in India.

Responsibilities All market segments were covered: Groups (Corporate and Leisure), Individuals (Tour Operators and Business Travellers)• Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, fax, written communication.• Establishes new accounts year round• Maintains rate integrity of the hotel and maximizes revenue opportunities.• Share feedbacks to the management on various room rates and product packages that are in the market• Maintains a good understanding of the market dynamics in terms of rate, business trends, and other product offers.• Establish programs and direct efforts to achieve group and FIT room night goals and to develop ongoing relationships with customers.• Effectively and efficiently update on sales activities, reports.• Responsible to evaluate and renewal of corporate contracts