Anil Kumar Email & Phone Number

Bengaluru, Karnataka, India

This projects involves Implementation/Support of Microsoft Dynamics 365 POS at Retail stores.•Creating resolveing Bugs/Work items in Azure DevOps.•Configuration the retail stores in Back office •POS Layout , Buttons , Receipt , Tender Configuration.•Provide pre go live and post go live end user support.•Configuration of Retail Store, Promotions, Workers, Devices, Warehouse, Tax, Online payments inDynamics 365.•Configuration of Products in Back office •Providing… Show more This projects involves Implementation/Support of Microsoft Dynamics 365 POS at Retail stores.•Creating resolveing Bugs/Work items in Azure DevOps.•Configuration the retail stores in Back office •POS Layout , Buttons , Receipt , Tender Configuration.•Provide pre go live and post go live end user support.•Configuration of Retail Store, Promotions, Workers, Devices, Warehouse, Tax, Online payments inDynamics 365.•Configuration of Products in Back office •Providing training to the outlets on retail operations and functionality of the MPOS application,reporting in Finance and operations.•Configuration the retail stores in Finance and Operations and Installation of Modern POS at retailstores.•Resolving tickets related to the D365 Finance and Operations and MPOS application. Show less

Hyderabad, Telangana, India

This projects involves Implantation of Microsoft Dynamics 365 POS at Retail stores.Installation of MPOS/CPOS.Installation of MS SQL Server.Provide pre go live and post go live end user support.Training to Store team for POS Operations.

Jalandhar, Punjab, India

• Provide Tier 1 and Tier 2 IT POS/Desktop support.Provide day to day alignment across with internal teams.• Proactively monitor, follow up and resolution of assigned and pending tickets.• Co-ordinate stakeholders at all levels.• Setup and configure POS, switch, router for new retail store.• Setup, deploy, troubleshoot POS/Desktop Related Issues.• Resolved escalated issues by serving as subject matter expert on wide-ranging issues.

Jalandhar, Punjab, India

Providing front-line support to bank employees and customers for IT-related issues.Troubleshooting hardware and software problems.Assisting with password resets and account access issues.Logging and tracking support requests.Escalating complex issues to higher-level support teams.Ensuring timely and effective resolution of customer and employee IT issues.