Ensuring safe and secure airport operations, fulfilling the Regulatory and Aerodrome licensing requirements in order to meet the needs of the business and Stakeholders.

Coach, develop and provide on job training to DNATA Ramp Services employees by facilitating the implementation and application of newly acquired knowledge and required technical skills into the workplace as well as any remedial training needed to provide service excellence. Assisted in preparing and flashing of new work process/instructions, reviewing the laid down procedures. Reply to the customer airlines complaint after investigation. Prepares Business Excellence Report for the department to be presented in the Monthly management meeting

Monitoring of Turnaround activities of pax/freighter aircraft including Cabin Cleaning, Break up and allocation of resources/man power for various functions involved in turna round of an aircraft