▪ Proficiently handle Quote creation, Renewals, and New Business processes, serving as a key member of the team.▪ Lead the generation of 50 New Business and 300 Renewal quotations per month, leveraging Microsoft Dynamics 365 and intricate calculations for precision.▪ Create insightful dashboards, charts, and graphs of renewal sales data using PowerBI and Tableau, enabling data-driven decision-making.▪ Assume responsibility for partners and end customer Account creation and Contracts, ensuring all details are accurately documented and maintained.▪ Collaborated with cross-functional teams, including Order Management, Accounts Payables, Stores, Partner Managers, and Sales Representatives to drive sales operations.

▪ Successfully managed and optimized Order Management using SAP tools, ensuring accurate and streamlined order processing.▪ Contributed to supply chain efficiency by synchronizing production and distribution schedules to meet shipping requirements, optimizing resource allocation, and minimizing delays.▪ Swiftly resolved order-related discrepancies to meet targeted deadlines, ensuring a smooth and error-free order processing experience.▪ Leveraged the ESKER tool to expertly prioritize electronic orders based on delivery urgency and shipping conditions, ensuring prompt and accurate order fulfillment.

▪ Gather and validate customer requests in tools, ensuring all required information and documentation are collected for order completion.▪ Act as the liaison between the Delivery Partner and Order Requestor, providing regular updates on order status, addressing difficulties, and managing customer complaints.▪ Efficiently optimize delivery deadlines and, when necessary, escalate issues while promptly notifying relevant stakeholders.