As a customer service representative at The Brick, I excelled in handling inquiries, complaints, and feedback across multiple channels like phone, email, and chat. My responsibilities included resolving issues promptly, processing orders, scheduling repairs, and maintaining cash drawers using software like POS+ and MMHF. With strong communication and problem-solving skills, I thrived in a fast-paced, customer-focused environment. I also collaborated effectively with team members and demonstrated proficiency in various computer systems and software programs.

As a customer service representative at Pizza Hut, I handled inquiries, complaints, and orders efficiently at the Langley location. Using face-to-face, phone, and email channels, I provided timely responses and resolved issues effectively. Additionally, I managed cash drawers, assisted with pizza preparation and deliveries, and supported delivery drivers. With strong communication and problem-solving skills, I thrived in a fast-paced, customer-centric environment.

As a Business Development Associate, I focus on driving growth and profitability in roofing and cladding material sales through strategic B2B and B2C initiatives. Using proactive methods like cold calling and networking, I identify and pursue lucrative opportunities. My daily tasks include market research, prospecting, and maintaining efficient sales pipelines. By building strong client relationships nationwide and offering tailored solutions, I drive revenue growth and deliver exceptional customer experiences. In summary, my expertise lies in driving business development, identifying opportunities, and nurturing client relationships for sustainable growth in both B2B and B2C sales.