Active management of department’s business and operational responsibilities, including providing second-line advisory coverage, and coordinating initiatives for the Bank’s compliance risk remediation programs and regulatory exam findings• Coordinate with U.S. Chief Compliance Officer to prioritize and deliver on key program and transformational efforts• Support and advise the execution of regulatory deliverables, including mitigating key risks and issues• Provide quality assurance oversight for delivery of regulatory exam, internal audit and self-identified findings• Serve as IT Compliance advisory officer for Compliance and third-party risk assessments• Develop, design, and present executive level materials for management decision making• Partner with Global Compliance stakeholders to drive Compliance Target Operating Model/Transformation• Execute annual planning, budgeting, expense management and HR related activities

Program management of strategic and transformative initiatives to strengthen the Bank's operational effectiveness and better position the organization for expanded growth within the U.S. market• Lead significant cross functional efforts to systematically attain Bank's target state in governance, policies and procedures • Administration of U.S. leadership and operating committees • Buildout program management and governance structure for the AML, Risk, IA and Treasury Program workstreams• Managed and developed external regulatory reporting scorecard through coordinated efforts with key stakeholders• Designed and presented program governance related materials for steering committees and senior leadership• Leveraged technical capabilities to conduct data analysis, improve reporting and drive operational efficiency

Program management of strategic and transformative initiatives for the Bank's governance, risk and compliance efforts• Lead Program execution of key elements related to improving the organization's ability to manage compliance risk through the reengineering of processes and organizational redesign• Partnered with compliance business units to design and implement future state functions inline with OCC expectations• Managed technological and process improvement initiatives related to the global AML risk assessment process

Manage several firm-wide financial process and systems reengineering programs related to securitization, CCAR reporting, and divesture efforts• Direct strategic securitization reengineering program to automate the identification, calculation, and reporting of securitization exposures • Lead efforts to disassociate and operationalize financial processes related to a strategic divestiture• Implement various technological solutions by directing several concurrent projects within Risk, Finance and Operations• Integration of highly fragmented processes to improve the efficiency of SEC and Regulatory reporting• Ensure adoption of new operational processes by the various lines of businesses and functional groups

Senior Project Manager/Compliance Analyst – Citi Franchise Risk & Strategy – AML Project Strategy Office Direct global compliance efforts to manage organizational risks and to support the Bank's deliverables to regulatory agencies.Provided project management for the Anti-Bribery & Corruption, AML, Records Management, and Compliance functions• Enhanced the regulatory control matrix program through the introduction of new technology and improved governance • Managed efforts to automate the approval and payment processes for the gifts and entertainment policy• Introduced web based tool to provide global control and oversight of the Bank’s Records Management program• Updated the Mandatory Absence Program and to improved the policy’s execution as a fraud prevention measure• Assisted in initiatives involving AML transaction monitoring and reporting systems

Senior Project Manager – Citi Technology Infrastructure- Global Project Management Office Manage global efforts to identify and implement necessary technology changes that improve secured communications, reduce costs, and streamline processes. Projects: Direct five concurrent initiatives within the information security, storage, and unified communication portfolios using PMI supported standards and the waterfall methodology.• Reduce certificate management costs through the implementation of a Microsoft Public Key infrastructure solution• Develop strategy to standardize security frameworks that reduce support costs and a large server footprint by 10%• Engineer a user certificate deployment and management model for a global user base of 150,000+ users • Manage external vendor relationships that drive development work and secure desired product changes• Reduce total cost of ownership of mobile expenses through the consolidation of fragmented processes • Improve datacenter staff efficiency by leveraging and integrating an automated SSL certificate management system • Evaluate and optimize processes to establish a more effective approach to conduct SAN technology refreshes• Effectively reduce costs related to SAN storage upgrades by 15% through the application of PM best practices• Institute roadmaps for aging technologies to alleviate associated costs and ensure alignment with corporate strategy Operational: Coordinate and report on all aspects of the SDLC using PlanView and internal process standards • Monitor and control projects expectations through established review meetings and presentations• Develop project plans including, requirements, risks, schedule, testing, etc.• Document and communicate purpose, clear roles, tasks, milestones, budgets and measures of success • Provide and implement action plans to mitigate risks where applicable• Ensure financial controls through proper budget estimations of project related costs

Responsible for the end-to-end delivery of global infrastructure solutions for a large mobile user population. Management of regionally distributed resources for security, mobile, and workstation initiatives. Successful delivery of projects within budgetary, resource, and milestone requirements using the waterfall and agile methodologies.• Managed the development and implementation of proprietary workstation indexing and search tool • Supported design and implementation of e-discovery software intended to improve client confidentiality • Assisted in the architecture and design of the firm’s Windows 7 image • Migrated global community spanning 80+ countries to a Windows 7 operating system• Implemented new QA assessment programs for various gate reviews during project phases• Reduced support costs along with turnaround time required for hardware and data recovery• Reported on all projects based on internal gate review processes• Developed, planned, and executed testing strategy • Facilitated weekly prioritization meetings for QA resource planning• Developed and coordinated training strategy for knowledge transfer to offshore resources• Increased end user satisfaction through the introduction of standardized testing methodologies • Pioneered the workstation performance process to evaluate the impact of new and updated software • Improved Mck Image performance measures by 50%

• Translated complex business use cases into efficient testing strategies• Worked with clients to create to improve the quality and performance of applications

• Architect of the IT Service Measures System for a global snack food company• Development of Internet portal & commission processing system for online start up travel broker• Responsibilities: ASP/JavaScript development, db design & stored procedures, intense client interaction