Associate Manager Talks about: Implementation, Customization, CRM, Zendesk, Zoho One, Pipedrive, Vtiger, Salesforce, Freshdesk, etc.As a highly motivated and experienced Team Lead and Senior Functional Consultant with over 5+ years of experience in Implementations and Customization for high-volume companies, I am excited to take on new challenges and support the functional team with my top-notch implementation skills. My passion for solving customer problems and providing the best solutions has driven me to excel in my field and strive for excellence in every project I undertake.With expertise in CRM solutions such as Zendesk, Zoho One, Pipedrive, Vtiger, Salesforce, Freshdesk, Jira, and many others, I have gained valuable experience in implementing and customizing these platforms based on customer requirements. My ability to gather customer requirements and provide functional assistance and training has allowed me to provide unparalleled customer service and support, ensuring that every project is completed on time and to the highest standards.I am a certified Zoho Desk professional with Level 1 certifications in Zoho CRM Administration and Zoho Assist. In addition, I hold several licenses and certifications in Project Management, Hardware and Networking, Server 2008, Computer Fundamentals, and Software Installation and Maintenance.
Listed skills include Microsoft Word, Windows, Windows 7, Windows Server, and 34 others.