Anil Bakshi

Anil Bakshi Email and Phone Number

Leading a wonderful team where Efforts>Excuses @
Anil Bakshi's Location
Gurgaon, Haryana, India, India
Anil Bakshi's Contact Details

Anil Bakshi work email

Anil Bakshi personal email

n/a
About Anil Bakshi

- A Change Catalyst with 20 years experience ( 15 yrs in ITES industry) in global organizations (American Express, Dell, Accenture) and background in Six Sigma, COPC, Management Audits, Business Process Management and Process Standardization. A budding enterpreneur with breakthrough ideas and passion.-Adept in working closely with Business Heads, understanding business priorities and managing complex projects /issues in a rapidly changing, often ambiguous environment. -Able to ‘bridge the gap’ between strategic intent and process execution. Extensive training experience, able to develop & conduct all levels of Six Sigma training. Excellent presentation skills.Specialties: -Intellect, technical acumen, vision, track record and courage to architect global insights into vision and strategy. - Ability to influence stakeholders, represent and explain the insights. - Demonstrated critical thinking, analytical, and organizational skills with competency in challenging assumptions and developing opinions that are concise and complete in well-founded logic. - Can ground the visionary thinking in to reality

Anil Bakshi's Current Company Details
Global Leading Player in Logistics

Global Leading Player In Logistics

Leading a wonderful team where Efforts>Excuses
Anil Bakshi Work Experience Details
  • Global Leading Player In Logistics
    Strategic Support- Business Partner Global Accounts
    Global Leading Player In Logistics Sep 2022 - Present
    Bengaluru, Karnataka, India
  • Opexguru Consulting Llp
    Managing Director
    Opexguru Consulting Llp May 2015 - Oct 2022
    Gurgaon, India
    Strategic Consulting, including business plan & process strategy development towards Value Creation, Value Protection and Value Addition .
  • Opexguru
    Thinker-Doer
    Opexguru May 2015 - Oct 2022
    Global
    Business Process Management- process mapping , envisioning new process designs, business process improvements for immediate, near term and long term results.
  • Yes Book Me Travels Pvt Ltd
    Founder & Director
    Yes Book Me Travels Pvt Ltd Mar 2012 - May 2015
    New Delhi Area, India
    Conceptualising & Marketing YesBookMe to become preferred booking engine for travel, hotels, restaurants.
  • Accenture
    Vp Operational Excellence
    Accenture Nov 2012 - Nov 2013
    Chennai Area, India
    Drive Innovation agenda and Next steps in Value Creation through 7000~ employees of Chennai BPO.Driving Operational Maturity framework, Next Gen Monetization Initiatives and cost reduction initiatives for multiple clients in Finance & Accounting, Supply Chain, HealthCare, Life Sciences, and Credit Services, using breakthrough technological and operational improvement solutions.
  • Dell
    Sales Support Director- Global Dell Outlet
    Dell Mar 2010 - Jun 2012
    Driving Net Promoter Score & business process excellence in Pricing processes of a $600M Asset Recovery Business.Proud to have led team result s with breakthrough improvements in -cycle time: 95th percentile in 2 days (70% imp YOY)-inventory availability( 87% imp YOY)-utilization of returned inventory for exchanges (20% imp YOY) -pre and post sales business controls.
  • Dell Asset Recovery Business
    Director- Business Development & Strategy
    Dell Asset Recovery Business Oct 2009 - May 2010
    Reinvention of ARB as face of Dell in Secondary Market.
  • Dell
    Sr Manager- Strategy & Planning, Global Consumer Services & Support
    Dell Feb 2008 - Oct 2009
    Governance & Planning Support to Chief of Staff- Global Consumer Operations, Support, Services and S&P group.Strategic Consulting & Breakthrough Projects, Business Performance Management Reviews & Vendor Management for process/technology changes supporting FY09/Fy10 Re-Invention plan.
  • Dell International Services
    Sr Consultant- Design Engg, Global Ce&S
    Dell International Services Apr 2006 - Jan 2008
    Use incremental & creative design approaches to maximize Customer Experience & Support processes across Contact CentersHelp Sr Management select alternatives by developing tradeoff principles to maximise customer experience & issue resolution within given constraintsAlso conducted strategic business management reviews for India level hiring, training & case management processes as part of erstwhile Standardization team ( This team was realigned with Design Engg in August 2007 as part of Global Restructuring).
  • Dell International Services
    Program Manager-Bpi & Copc
    Dell International Services Nov 2003 - Mar 2006
    Leading a team of BPI Area Champions, Business Analysts and Process leaders to drive business process improvement projects, conduct Yellow Belt & Green belt trainings, drive standardization and readiness towards COPC standards
  • American Express
    Project Leader- Six Sigma Enablement
    American Express 1997 - 2003
  • Apollo Tyres Ltd
    Officer Corporate Audit
    Apollo Tyres Ltd Feb 1994 - Feb 1997
    Systems and management audits of 3 tyre manufacturing facilities, 4 redispatch centers, 100 district marketing offices and corporate level management reviews in the areas of advertising and promotions,fixed deposits schemes, human resources, design , development, product warranty and service support.
  • Anil Aneja & Co.
    Audit Assistant
    Anil Aneja & Co. 1990 - 1991

Anil Bakshi Skills

Bpo Operational Excellence Strategic Thinking Breakthroughs Nps Customer Experience Employer Branding Net Promoter Score Customer Experience Consulting Customer Experience Design Voice Of The Customer Analysis Customer Experience Transformation Vendor Management Pricing Strategy Six Sigma Strategy Business Process Improvement Business Analysis Change Management Process Improvement Management Service Delivery Program Management Project Management Project Planning Operations Management Business Strategy Business Planning Training Call Centers Analysis Human Resources Consulting Crm Leadership Team Management Outsourcing Performance Management Strategic Planning Business Process Re Engineering Governance Process Engineering Business Transformation Transition Management Management Consulting Analytics Cross Functional Team Leadership Offshoring Start Ups Business Process

Anil Bakshi Education Details

Frequently Asked Questions about Anil Bakshi

What company does Anil Bakshi work for?

Anil Bakshi works for Global Leading Player In Logistics

What is Anil Bakshi's role at the current company?

Anil Bakshi's current role is Leading a wonderful team where Efforts>Excuses.

What is Anil Bakshi's email address?

Anil Bakshi's email address is an****@****ell.com

What schools did Anil Bakshi attend?

Anil Bakshi attended Cybersecurity, Indian Institute Of Management Bangalore, Delhi University, Icwai, Kendriya Vidyalaya.

What are some of Anil Bakshi's interests?

Anil Bakshi has interest in Theory Of Constraints, Innovation, Strategy And Planning Roadmaps, System Thinking.

What skills is Anil Bakshi known for?

Anil Bakshi has skills like Bpo, Operational Excellence, Strategic Thinking, Breakthroughs, Nps, Customer Experience, Employer Branding, Net Promoter Score, Customer Experience Consulting, Customer Experience Design, Voice Of The Customer Analysis, Customer Experience Transformation.

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