Director, Global Network Infrastructure And Operations
• Led a global team responsible for Service Delivery Engineering covering Operational Support Systems, Business Support Systems and Operational Analytics catering to Equinix Fabric / Edge services and Core Inter-Connections product portfolio • Strategized the service delivery effort to on board Cloud Service Provider and Enterprise customers on Equinix Cloud platform Tier1 providers onboarded Microsoft Azure, Amazon AWS, Google GCP. The customer base expanded to over 8K customers• Delivered customer and operational features in the Agile frame work including onboarding Cisco CSR1KV, Juniper SRX, PaloAlto and Fortinet SD WAN controllers on the Network Edge offering• Provided cross functional leadership to enable critical features for Azure ARM ExpressRoute and migrations, Google Quick Connect, AWS Migrations• Implemented and led the Global Network Operations Analytics & Business Intelligence covering Service Delivery, Service Management, Service Fulfillment functions• Led the Operations Quarterly Business Reviews(QBRs) with cross functional teams including Execs, Product Management, Development, Operations and Finance. BI reports delivered for the QBRs and C level reviews•. Managed the Operational budget planning globally for CAPEX and OPEX spend