• Led a global team responsible for Service Delivery Engineering covering Operational Support Systems, Business Support Systems and Operational Analytics catering to Equinix Fabric / Edge services and Core Inter-Connections product portfolio • Strategized the service delivery effort to on board Cloud Service Provider and Enterprise customers on Equinix Cloud platform Tier1 providers onboarded Microsoft Azure, Amazon AWS, Google GCP. The customer base expanded to over 8K customers• Delivered customer and operational features in the Agile frame work including onboarding Cisco CSR1KV, Juniper SRX, PaloAlto and Fortinet SD WAN controllers on the Network Edge offering• Provided cross functional leadership to enable critical features for Azure ARM ExpressRoute and migrations, Google Quick Connect, AWS Migrations• Implemented and led the Global Network Operations Analytics & Business Intelligence covering Service Delivery, Service Management, Service Fulfillment functions• Led the Operations Quarterly Business Reviews(QBRs) with cross functional teams including Execs, Product Management, Development, Operations and Finance. BI reports delivered for the QBRs and C level reviews•. Managed the Operational budget planning globally for CAPEX and OPEX spend

• Matrix managed the Project and Portfolio Management (PPM) business processes and new application adaption across 6 business units • Implemented new features for CA Clarity with the agile development methodology. Led the acceptance testing of new features for the business entity• Designed and implemented Oracle business intelligence based web dashboard for project status reporting and reduced project reporting time by 50% • Developed budget spend management process for the entire enterprise group in collaboration with finance and operations team. Directly handled the budget plan and spend for wireless team.• Led the customer satisfaction (CSAT) improvement initiative to achieve Best In Class hardware/software quality. Developed and implemented a quality improvement plan resulting in product scores improving to Best in Class within Cisco • Program managed the commercial and open source initiative (COSI) for software project. Implemented the standards across the organization of 30 managers and 400+ engineers resulting in adoption from 18% to > 90%

• Mentored and provided leadership to a diverse team of 9 QA engineers by creating a culture of open communication and shared accountability • Planned, implemented, and managed the software validation of custom ASIC simulation for wireless functionalities for next-gen unified access controller• Delivered industry first ‘Wired/Wireless Converged Access’ architecture based wireless controller WLC 5760 for next-generation unified access solution• Delivered highly scalable Cisco 7500 Wireless LAN Cloud Controller, which enabled the industry leading Flex architecture for branch networks with 2000 access points / 20000 clients capacity• Implemented the new ‘continuous integration’ automation during the product development phase to catch issues early in the cycle. Automated scripts exceeded the target bug find rate by 30% • Led the quality assurance testing of new blade controller WISM2 in Cisco Cat6K chassis and virtual controller on x86 server running VMWare hypervisor • Led the beta test effort for large fortune 500 customers like Walmart, Home Depot and educational verticals like University of British Columbia.

• Architected test methodology for scale and performance testing of large capacity wireless controllers for complex customer solution topologies. • Delivered the industry’s first spectrum Intelligence enabled access point. Performance testing was done with various interferer devices like DECT phones, microwave, blue-tooth devices to simulate Radio frequency interference• Delivered industry first enterprise 802.11n access point. Feature coverage included throughput, rate vs. range, client beam-forming• Implemented the client scale test bed with 200 laptops, PDA’s, hand held scanners printers and other wifi clients. Enabled complex RF (radio frequency) testing for radio capacity tests• As an agile project, delivered 3 radio ruggedized access point for out-door mesh solution within 3 months for China opportunity • Architected the scale and performance test strategy, implemented large test setups of 72 Controllers, 1000 real and simulated AP’s which is the largest test bed in the wireless industry• Completed wireless BOYD (Bring Your Own Device) coverage testing with Identity Services Engine (ISE) as the next-generation identity and access control policy platform• Supported live beta deployments/early field trails for customers including fortune 500 companies in enterprise, service provider segments like BMW, Cable Vision, Time Warner• Developed simulator tool for scale testing which reduced dependency on real devices, 3rd party tools and saved over $ 0.5M

• Designed and implemented the test-plans for voice gateway features, voice quality testing, and system test in VoATM mode• Delivered the industry’s highest density voice media gateway with 8000 port capacity per blade and 40,000 ports per chassis for large service provider customers like AT&T/Sprint• Completed the automation and execution of regression test cases enabling extensive code coverage and exceeding the bug projection targets in 3 out of 4 releases

• As QA consultant engineer at Cisco Systems from Birlasoft did test planning and execution for VISM (Voice Integrated Service Module) in voice over ATM application• Completed scale testing of the voice module in the multi service switch MGX 8850

• Led the STARTEX TX1 CDMA Wireless switch software module implementation • Prepared the requirement document and captured the existing design of the TX1 R2 MFC software. Developed the software Acceptance test plan for CAS / SS7 Signaling Software• Completed the test plan and testing of billing software for Romania Telecom customer delivery

• Implemented the Lucent 5ESS switch configuration tool for system engineering. Utilized the tool for the high level system engineering and network design for wireless deployments • Enabled India country adaptation of switch features working closely with team at Bell labs, IL• Key contributor to the RFP response preparation resulting in Lucent winning $3M contract