Strategy - Organizational Strategy, Business & Financial Modeling of Alliances & Contracts, Build Contract & Project Management F/W Technology - Realize Technology Strategy, Drive Integration on Technology stack, Build IPOperations - Operational ownership - Contract Management to Project Execution & P/L

CIO Advisory, Transition and Insourcing of IT Operations, Change Management, Account Management (Cross functional MIS, Analytics, Resource Management, Cost control etc.), Talent Management, Oversight of outcomes of Transformation initiatives (ITSM Migrations, Long term resolutions in L1/L2 ITIL, etc.), Capacity Management and Planning.

Service Delivery Management - IT Infrastructure Services , Engagement Management, Operations Management, Enterprise Transitions, Global Transformation Initiatives, Organizaional Systems and Processes

Consulting assignments in Project Management, Service Delivery Management, Customer Engagement with Marquee clients. Key areas of works - Enhancements to COTS (GuideWire), Infrastructure Transformation / Acquisition initiatives, Systems Integration.

Delivery Leader at Offshore and Senior Project Manager at Onsite. Offshore - Actively involved in Organizational Development Strategy and Planning and BrandingOnsite - Senior Project Manager leading enhancements to widely installed Utilities ERP Solution.

Held positions of Delivery Manager and Senior Program Manager in Infrastructure Management Services Practice, Executed large scale multi dimensional Infosys Programs for clients to meet Client and Infosys parameters of success and quality. Key responsibilities - Service Delivery Management - Infrastructure Practice, Program Management. Customer Engagement, Pre-sales, Contract Management, Resources. etc. Quality Management System Champion - ISO 20000 Series.

Held positions - Vice President (Business Verticals & Operations) , Vice President (Solution Development Group), Head (Product Development Group), Management Representative (Quality Management).As Vice President (Business Verticals & Operations) - Instrumental in planning and execution in establishing a IT enabled rural service delivery network in India involving Infrastructure Setup, Management and Servicing:o A data-center network of 21 data center infrastructureo A 1200 point service delivery network over VPN Instrumental in establishment and operations of a Financial Services (Insurance) Vertical Employed innovative, low-cost, relationship driven sales strategies and achieved significant results in deepening insurance penetration – In a span of 12 months scaled from a 15 site pilot to 250 + site network – with a team size of over 200 field staff As Vice President (Solution Development Group) – o Managed a portfolio of small to large projects, tracked budgets, schedules, people issues and customer satisfaction on deliverable.» Instrumental in solution conceptualization, negotiation, pre-bid and sales and closure of contract for a nation-wide ERP Solution development » Directed all aspects of Business process design and reengineering, Solution design, application development, Training and Capacity building, and Maintenance. As Head (Product Development Group) - led the product definition, design, development, testing of an award winning micro ERP Product 1200 installations. Instrumental in establishment of a service delivery network As Management Representative for Quality Management Systems - Championed and led organization-wide Information Systems & Processes initiative by developing and deploying an internal ERP Solution. ISO 9000 Series.

Areas of expertise - Systems Integration, Applications Development and Maintenance, Quality Assurance, Customer Satisfaction, Knowledge Management, Global Delivery.Directed and managed the establishment of onsite-offshore delivery teams for maintenance and support of mission critical applications for Keane India. Directed establishment of workflow, hand-offs, engagement management /operational processes, and SLA/Metrics for a onsite-offshore engagement.

Commissioned Phase 1 of a three million ton capacity Sinter plant on time and on budgetCommissioned process equipment including material handling and pollution control equipment Designed and implemented modifications to process equipment to reduce operating costsSourcing and spare parts planning for critical process equipmentCapital and preventive maintenance planning and scheduling for critical process equipment