Led daily dark store operations, managing inbound and outbound logistics, ensuring inventory control, and minimizing shrinkage and wastage.Ensured on-time processing of Goods Receipt Notes (GRN), aligning with procurement schedules to support operational flow.Conducted daily inventory audits to ensure stock accuracy and minimized discrepancies.Optimized key operational metrics such as IPP, PPI, and fill rates, ensuring product availability and operational efficiency.Managed a… Show more Led daily dark store operations, managing inbound and outbound logistics, ensuring inventory control, and minimizing shrinkage and wastage.Ensured on-time processing of Goods Receipt Notes (GRN), aligning with procurement schedules to support operational flow.Conducted daily inventory audits to ensure stock accuracy and minimized discrepancies.Optimized key operational metrics such as IPP, PPI, and fill rates, ensuring product availability and operational efficiency.Managed a team of riders, handling rider onboarding and operational performance, while effectively managing rider strikes and discontent.Resolved rider rate card issues and communicated earning details clearly to minimize operational disruptions.Handled rider issues, including strike management and operational disputes, ensuring business continuity during crises.Controlled instore and partner surges by adjusting manpower and rider availability, ensuring timely deliveries during peak periods.Conducted RCA (Root Cause Analysis) for customer complaints, implementing corrective actions to improve CX outcomes.Led manpower planning, ensuring adequate workforce availability during surges and capacity management to meet store demands.Implemented people management strategies to reduce attrition, improve discipline, and optimize capacity management.Collaborated with teams to handle surges in rider and partner demand, maintaining operational performance during peak times.Managing the 110 FleetIn house staff: 26Reporting to Cluster manager Show less

Over all Warehouse Inventory Operations ManagementMaintaining the BIN AccuracyPutaway AuditsCycle Count Schdule PlaningTaking physical inventory Daily to cross check with the monthly inventory report.Maintaining/Updating stocks in software daily basisResponsible for purchase return information purchase Department to party in case of any defect StocksHandling B2B OrdersExpiry/Damage Stocks ManagementBIN Movements for Positive, Negative, Expire, Unsalable… Show more Over all Warehouse Inventory Operations ManagementMaintaining the BIN AccuracyPutaway AuditsCycle Count Schdule PlaningTaking physical inventory Daily to cross check with the monthly inventory report.Maintaining/Updating stocks in software daily basisResponsible for purchase return information purchase Department to party in case of any defect StocksHandling B2B OrdersExpiry/Damage Stocks ManagementBIN Movements for Positive, Negative, Expire, Unsalable, Damage StocksMonthly BAD BINS Stocks Liquidation PlanningChecking Daily Inventory Hygiene Report.Proper Inventory ManagementBriefing the Staff DailyMaintaining the standards of the companyRecruiting the Team as per company NormsRostering/Attendance PlanTeam size-25 ( 3 Supervisor, 22 Inventory Manpower)Reporting to DC Manager and Inventory Head-PAN India)ERP: Vinuculum Show less

Over all Store ManagementMaintaining the Store stock report weekly/ monthlyMaintaining Inward/outward details of stocksProcessing of invoices to accounts team for timely paymentsPrepare material shortage list and forward to purchase / procurement Department.Taking physical inventory once a month to cross check with the monthly inventory report.Maintaining/Updating stocks in software daily basisChecking Weekly/monthly Store purchase ReportResponsible for purchase… Show more Over all Store ManagementMaintaining the Store stock report weekly/ monthlyMaintaining Inward/outward details of stocksProcessing of invoices to accounts team for timely paymentsPrepare material shortage list and forward to purchase / procurement Department.Taking physical inventory once a month to cross check with the monthly inventory report.Maintaining/Updating stocks in software daily basisChecking Weekly/monthly Store purchase ReportResponsible for purchase return information purchase Department to party in case of any defect StocksPreparing GRN (Goods Receipt Note) of StocksHandling Online OrdersExpiry Stocks ManagementChecking Daily Inventory Status, Purchase report, Wastage report, Sale report and Closing Stock.Vendor ManagementProper Inventory ManagementBriefing the Staff DailyMaintaining the standards of the companyRecruiting Pickers, Packers and Loaders.Rostering/Attendance PlanTeam size-50Reporting to Opertaions Manager Show less