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Anil Kumar is listed as Product Manager| Platform Products | CIAM | AI/ML | Salesforce | MBA IIM-I based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Anil Kumar.
Anil Kumar previously worked as Senior Product Manager at Telus and Technical Product Manager at Indegene. Anil Kumar holds Master Of Business Administration - Mba, Information Technology, Business Strategy, Marketing from Indian Institute Of Management, Indore.
Certified Product Management Professional and an MBA graduate from Indian Institute of Management, Indore with 9+ years of professional experience in Product Management (7+ years) and Software Development (2+ years) in B2B SaaS - Healthcare and Telecom domains.Conceptualized, owned, managed and implemented SaaS based products such as Digital Marketplace, Project Management tool, AI/ML Chatbot Platform, Contact Centre and IAM (Identity and Access Management) solutions.Previously associated with Telus, Indegene and Comviva as a Technical Product Manager/Owner in managing a robust product line, product development lifecycle from ideation to execution, determining & documenting new product requirements, product functional design, creating functional specification documents, strategy planning, GTM and pricing. Focus on implementing strategic goals of the organization by building technology products.Prior to MBA, worked as a software developer for 2 years and 8 months in Accenture and have a Bachelor of Engineering in Electrical Engineering from University College of Engineering, Osmania University.
A career timeline built from the work history available for this profile.
Canada
• Led the end-to-end development and successful launch of Global B2B Marketplace eCommerce Platform• Led application design, backlog grooming, sprint ceremonies, Dev/QA coordination, prioritizing and defining work, story mapping• Maintained and facilitated scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review & Sprint Retrospective)
Bengaluru, Karnataka, India
• Designing and enhancing the end-to-end project management platform, integrated with Salesforce CRM Cloud, focussed on providing digital asset management and content management solution• Reduced support tickets volume by 70% by building an AI/ML Chatbot Solution for query resolution, significantly enhancing operational efficiency and user satisfaction.• Responsible for end-to-end product strategy, requirements documentation, wireframing, UI & UX review • Agile development and… Show more • Designing and enhancing the end-to-end project management platform, integrated with Salesforce CRM Cloud, focussed on providing digital asset management and content management solution• Reduced support tickets volume by 70% by building an AI/ML Chatbot Solution for query resolution, significantly enhancing operational efficiency and user satisfaction.• Responsible for end-to-end product strategy, requirements documentation, wireframing, UI & UX review • Agile development and sprint planning, grooming and release management to deliver quality products within defined time • Managed and lead the CIAM functions (i.e. Single Sign On, Multi-factor Authentication, Account Recovery, and Profile Management), ensuring prompt resolution of identity and access matters• Conceptualized, owned, managed and implemented a thought-through lead to cash cycle sales process using CPQ (Configuring, Pricing, Quoting), CLM (Contract Negotiation) and Professional Services Automation (PSA) as part of digital transformation across sales processes for couple of top global pharma clients • Developing UI/UX wireframes and mock-ups to effectively communicate ideas and get feedback• Monitor key performance metrics to ensure product performance and identify optimization opportunities • Owning the product development, product strategy, product roadmap, go-to-market, profit and loss and sales enablement strategy• Planning and managing the product releases. Coordinating the product launch with marketing, customer care and sales groups• Supporting BD and Sales team for lead progression, client interactions and pre-sales support Show less
Bengaluru, Karnataka, India
• Conceptualized and launched AI/ML based Chatbot platform around 50+ use cases such as booking appointments, FAQs, campaign operations, lead generation, payments and Contact Center solutions. • Delivered intelligent, personalized, voice interactive responses leveraging real time/ historical context and events through 5 channels – Facebook, WhatsApp, Web, Telegram and Mobile App • Identification, evaluation and expansion of portfolio of Conversational Experience by incorporating new… Show more • Conceptualized and launched AI/ML based Chatbot platform around 50+ use cases such as booking appointments, FAQs, campaign operations, lead generation, payments and Contact Center solutions. • Delivered intelligent, personalized, voice interactive responses leveraging real time/ historical context and events through 5 channels – Facebook, WhatsApp, Web, Telegram and Mobile App • Identification, evaluation and expansion of portfolio of Conversational Experience by incorporating new digital technologies and Alliances• Driving product development across development teams (primarily Engineering and Quality Assurance, Customer Support, Sales) through requirements clarifications and finalization, scope definition and co-ordination between teams Show less
Hyderabad, Telangana, India
• Requirement gathering for new requirements/ change requests, performing analysis and coding • Analyzed requirements of the client for multiple assignments and developed around 100+ websites using AngularJS and Java• Created, modified and troubleshooted SQL queries, stored procedures , functions, views and Common Table Expressions to handle the data integrity for various data transaction in SQL Server • Retrieved data from Azure Data Lake to SQL server through ADF pipeline
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Anil Kumar is listed as Product Manager| Platform Products | CIAM | AI/ML | Salesforce | MBA IIM-I.
Anil Kumar is based in Toronto, Ontario, Canada.
Anil Kumar has worked for Telus, Indegene, Comviva, and Accenture.
You can use AeroLeads to view verified contact signals for Anil Kumar, including work email, phone, and LinkedIn data when available.
Anil Kumar holds Master Of Business Administration - Mba, Information Technology, Business Strategy, Marketing from Indian Institute Of Management, Indore.
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