Anil Salotra Email & Phone Number

Mississauga, Ontario, Canada

We help North American families to better manage their Taxes and accumulate more WEALTH

Mississauga, Ontario, Canada

40 Courtneypark Dr E, Mississauga, On L5T 2Y3

• Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times• Delivered more than 100+ orders to customers at windows, counters, and tables• Correctly received orders, processed payments, and responded appropriately to guest concerns

33 City Centre Dr #510, Mississauga, On L5B 2N5

• Answer the Help desk telephone, log calls in the services ticketing system, and assist theusers in problem resolution.• Coach users in the use of hardware, software and file management.• Channel and escalate technically complex problems to the appropriate resources.• Perform computer equipment repairs, manage network printers and wireless connectivity.• Identify when off-site repairs are required and coordinate with third party vendors.• Prepare and test new computer equipment and oversee shipping to new store locations.• Provide preliminary assessment of problems which may involve network services andescalate to Level 2 support and management if required.

Toronto, Ontario, Canada

• Implemented PCI and SWIFT compliance assessments set by industry standard - PCI, SWIFT and Interact.• Presented towards the development, maintenance and implementation of both - PCI DSS and SWIFT Customer Security Controls Framework.• Collected, analyzed and organized significant amount of security documents in SharePoint.• Contributed in updating RBC (Security Consultant) Connect site.• Volunteered RBC's sponsored and hosted events, talks and meetups.

India,Punjab

• Experience with back-end structure of websites implemented with JAVA, JSP and MySQL. • Managed websites and design/creation with Senior Developer• Assisted students with their practical task by helping them overcome programming related challenges through extensive coding and debugging