Anil T. Email & Phone Number

Vancouver, British Columbia, Canada

- Respond to IT systems support requests from clients- Troubleshoot system level issues with various versions of Applied Enterprise Solutions like TAM, EPIC and DORIS (insurance agency management software)- Conduct system performance assessment, compatibility checks, network assessment and system troubleshooting via remote support- Respond to direct client service calls and extend support over live chat sessions- Contact clients on outstanding system level troubleshooting… Show more - Respond to IT systems support requests from clients- Troubleshoot system level issues with various versions of Applied Enterprise Solutions like TAM, EPIC and DORIS (insurance agency management software)- Conduct system performance assessment, compatibility checks, network assessment and system troubleshooting via remote support- Respond to direct client service calls and extend support over live chat sessions- Contact clients on outstanding system level troubleshooting requests and extend remote support- Liaison between company administrator and IT staff and work with them to resolve system related issues with Applied products- Maintain a high level of technical support and ensure client satisfaction- Understand client needs and ensure a timely resolution of system related issues (eg; product compatibility issues)- Work with other Interface, Integration and General IT departments to resolve system level issues with the software platforms- Collect and store information using Sales-force and liaison between integrations and application development teams- Work with Windows Server 2008, 2016, 2018 platforms- Work with Windows OS services, Registry, AD, Network and Network related protocols to resolve complex system compatibility related issues between client workstations and our software platforms Show less

Mississauga, Ontario, Canada

- Respond to IT systems support requests from clients- Troubleshoot system level issues with various versions of Applied Enterprise Solutions like TAM, EPIC and DORIS (insurance agency management software)- Conduct system performance assessment, compatibility checks, network assessment and system troubleshooting via remote support- Respond to direct client service calls and extend support over live chat sessions- Contact clients on outstanding system level troubleshooting… Show more - Respond to IT systems support requests from clients- Troubleshoot system level issues with various versions of Applied Enterprise Solutions like TAM, EPIC and DORIS (insurance agency management software)- Conduct system performance assessment, compatibility checks, network assessment and system troubleshooting via remote support- Respond to direct client service calls and extend support over live chat sessions- Contact clients on outstanding system level troubleshooting requests and extend remote support- Liaison between company administrator and IT staff and work with them to resolve system related issues with Applied products- Maintain a high level of technical support and ensure client satisfaction- Understand client needs and ensure a timely resolution of system related issues (eg; product compatibility issues)- Work with other Interface, Integration and General IT departments to resolve system level issues with the software platforms- Collect and store information using Sales-force and liaison between integrations and application development teams- Work with Windows Server 2008, 2016, 2018 platforms- Work with Windows OS services, Registry, AD, Network and Network related protocols to resolve complex system compatibility related issues between client workstations and our software platforms Show less

Mississauga, Ontario, Canada

- Respond to Level-2 IT systems support requests from clients- Troubleshoot system level issues with various versions of Applied Enterprise Solutions like TAM, EPIC and DORIS (insurance agency management software)- Conduct system performance assessment, compatibility checks, network assessment and system troubleshooting via remote support- Respond to direct client service calls and extend support over live chat sessions- Contact clients on outstanding system level… Show more - Respond to Level-2 IT systems support requests from clients- Troubleshoot system level issues with various versions of Applied Enterprise Solutions like TAM, EPIC and DORIS (insurance agency management software)- Conduct system performance assessment, compatibility checks, network assessment and system troubleshooting via remote support- Respond to direct client service calls and extend support over live chat sessions- Contact clients on outstanding system level troubleshooting requests and extend remote support- Liaison between company administrator and IT staff and work with them to resolve system related issues with Applied products- Maintain a high level of technical support and ensure client satisfaction- Understand client needs and ensure a timely resolution of system related issues (eg; product compatibility issues)- Work with other Interface, Integration and General IT departments to resolve system level issues with the software platforms- Collect and store information using Sales-force and liaison between integrations and application development teams- Work with Windows Server 2008, 2016, 2018 platforms- Work with Windows OS services, Registry, AD, Network and Network related protocols to resolve complex system compatibility related issues between client workstations and our software platforms Show less

Brampton

-> Assessing client's overall IT needs and providing best possible solutions including (but not limited to) Networking, Cyber Security, OS security, Personal and Business IT setups, Smart Gadgets and Appliances->Assessing client needs and outlining resolution path(s)->Performing setups on new mobile devices, desktop computers and laptops->Assisting clients with their software and hardware needs-> Educating clients about IT and related cyber threats->… Show more -> Assessing client's overall IT needs and providing best possible solutions including (but not limited to) Networking, Cyber Security, OS security, Personal and Business IT setups, Smart Gadgets and Appliances->Assessing client needs and outlining resolution path(s)->Performing setups on new mobile devices, desktop computers and laptops->Assisting clients with their software and hardware needs-> Educating clients about IT and related cyber threats-> Performing Data Transfer and Data Migration on client units and preserving client intellectual property with utmost integrity-> Performing hardware and software diagnostics on client devices including (but not limited to) front and back-end OS services-> Troubleshooting system anomalies and optimizing them Show less

Brampton, Ontario

-> Assessing client's overall IT needs and providing best possible solutions including (but not limited to) Networking, Cyber Security, OS security, Personal and Business IT setups, Smart Gadgets and Appliances->Assessing client needs and outlining resolution path(s)->Performing setups on new mobile devices, desktop computers and laptops->Assisting clients with their software and hardware needs-> Educating clients about IT and related cyber threats->… Show more -> Assessing client's overall IT needs and providing best possible solutions including (but not limited to) Networking, Cyber Security, OS security, Personal and Business IT setups, Smart Gadgets and Appliances->Assessing client needs and outlining resolution path(s)->Performing setups on new mobile devices, desktop computers and laptops->Assisting clients with their software and hardware needs-> Educating clients about IT and related cyber threats-> Performing Data Transfer and Data Migration on client units and preserving client intellectual property with utmost integrity-> Performing hardware and software diagnostics on client devices including (but not limited to) front and back-end OS services-> Troubleshooting system anomalies and optimizing them Show less

1 Yonge St #1801, Toronto, On M5E 1W7

• Conducting outbound consulting sales by generating industry specific leads for projects specifically in technologies like Ruby on Rails, Angular JS, JavaScript, React, React Native, My SQL, PostgreSQL, HTML, CSS and other web and mobile application development tools• Conducting outbound product (SaaS) Sales for a newly created in-field operations management system to aid in-field mechanical contracting businesses to streamline and optimize their operations• Managing communication with… Show more • Conducting outbound consulting sales by generating industry specific leads for projects specifically in technologies like Ruby on Rails, Angular JS, JavaScript, React, React Native, My SQL, PostgreSQL, HTML, CSS and other web and mobile application development tools• Conducting outbound product (SaaS) Sales for a newly created in-field operations management system to aid in-field mechanical contracting businesses to streamline and optimize their operations• Managing communication with prospective leads and clients • Conducting competitive intelligence research in connection with potential clients or markets, market developments and competitor activities using social media tools• Plan, Elicit, Analyze, Document and Communicate Business Development plans and tasks• Assess client needs and recommend the right technology• Supporting company co-founders with managing complex business processes and projects• Support strategic planning, development and implementation of marketing and advertising of company services• Managing company’s social media presence by frequently updating web content on all company owned social media handles• Assisting in planning and execution of client meetings and other company initiatives• Building and managing client database exclusive to the company needs• Collaborating with company creators to innovate and aid in company’s growth• Engaging clients through email, calls or in-person meetings• Managing stakeholders by serving as a liaison between the stakeholders and my organization in order to provide them with customized solutions• Consistently involved in identifying areas of improvement, diagnosing issues and working to resolve them• Perform other administrative duties as required to assist the company with client and overall business development Show less

Chandigarh Area, India

• Expertise in tele-calling clients to pitch them recruitment opportunities• Perform local and national candidate searches to build network of active and passive candidates• Conduct research on candidate skills and demographics to target leads using Boolean Logic• Conduct research and compile candidate data on MS SharePoint• Conduct traditional and non-traditional candidate sources such as job portals, internal databases, search engines, social media and web mining• Create… Show more • Expertise in tele-calling clients to pitch them recruitment opportunities• Perform local and national candidate searches to build network of active and passive candidates• Conduct research on candidate skills and demographics to target leads using Boolean Logic• Conduct research and compile candidate data on MS SharePoint• Conduct traditional and non-traditional candidate sources such as job portals, internal databases, search engines, social media and web mining• Create and post job descriptions• Engage candidates through email, in-mail and phone outreach to establish relationships and build networks• Working in a competitive target-based team environment• Efficient in handling potential recruits throughout the recruitment process• Exceptional spoken and written English language skills• Efficient in leading team meetings and communicating information in acceptable formats• Efficient in maintaining strong client relationships• Worked on-site for a client which is a highly reputed global IT consulting firm at their New Delhi office. Show less

Project Management Post-Graduate Certificate, Information Technology Project Management

Activities and Societies: Project Management Institute (PMI) Member || PMI- Toronto Chapter Member Project Management at one of the most.

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Bachelors In Technology, Computer Science Engineering

Activities and Societies: C/C++ Certificate Training || Industrial Training in Web Designing and Development My Bachelors program at Doaba.