Ryan Haynes Email & Phone Number

- Support various departments with troubleshooting solutions to active problems, both hardware and software, in office and out in the field.- Maintain monthly field team meetings on best practices of equipment and internal software platforms. Along with providing updates on Helpdesk and IT initiatives - Analyze ticket volume in Zendesk weekly to identify opportunities to improve workflow for various departments with intuitive solutions on systems used and reduce ticket volume.- maintain team initiatives as outlined by leadership.

Buffalo, New York, United States

Apple Soho

- Sharing product knowledge and aligning with client goals.- Training employees on various product, services and Credo of Apple.- Sharing technical knowledge to overcome challenges in both hardware, software, and services.

Sunnyvale, California

QA testing of new feature, iPhone monthly installments, to Apple Card in Apple retail POS systems. Over 300 test cases captured and validated.

- creating custom animations for both 3rd and 1st person perspective.- play testing Animations in Unreal blueprints.- connect with other divisions of art team to share/receive creative feedback on various project assets.- maintaining visual design language of Cold Comfort.

- developing Technical Animator responsibilities- articulation tests with character topology.- create custom character rig to be used with various models.

Buffalo/Niagara, New York Area

leader in technology for the air freight trucking industry, known for our superior state-of-the-art products and uncompromising customer service. Crown's strength lies in our unique ability to efficiently and effectively respond to our customers' needs, having a direct impact on the success of their businesses.- Support new and existing Clients with Crown Software platforms- implement a seamless transition of customer data to platform - support on site training with an option for video conferencing and video tutorials.- QA tester for future releases.

Back Of House - May 09Responsible for the stores inventory accuracy and organization of daily tasks among staff. To achieve a standard of a 99.5% unit accuracy. Assisted with training of new hires and further development of current staff.Specialist - Dec 07Prior to BOH role I was a leader in the sales team with highly regarded promotors from the various guests I work with. This allow me to mentor others to improve their best practices when interacting with guests on the sales floor.

Studio Project to deliver real world studio experiences in play testing and developing custom animations for Unity game engine under tight deadlines to meet alpha build completion.

Currently creating in game and cinematic animations for the next installment of a well established series. Also, expanding my knowledge of the game studio workflow and toolsets.

- capture mocap data for mocap club- clean and edit data for future usage- work with vicon software

Created motion capture data and clean them up for student use in future assignments.

Game Animation

Character Animation

B.A, Computer Animation