Anindya Bhattacharjee Email & Phone Number

Mumbai, MH, IN

Mumbai, Maharashtra, India

Leading Products and Solutions across Telecom and Retail:o Driving Customer 360 platform for Telecom, Customer Care Transformation, Service Optimizationo Driving AI Transformation in Retailo Driving Gen AI product prototypes and exploration of Agentic frameworks

Mumbai, Maharashtra, India

Driving Artificial Intelligence and Machine Learning products & solutions across industries o Building smart agents with Large Language Models. Exploring both open source and proprietary models and technologies for a portfolio of use cases. Leading the product and data science tracks.o Leading the development of AI Doctor (AI-based, pre-clinical diagnostic.

o Mentoring/Teaching students of the PGP-AI and Data Science program: Statistics, Machine Learning, AI for Managerso Guiding students on their capstone projects to create viable products and solutions for Indiao Developing the PGP-AI and Data Science program strategy for the futureo Developing partnerships with Industry or other instituteso Participating.

o Defined and led planning and execution of key strategic initiatives for India Region with all Heads of Departments in conjunction with HQ/ Global strategy teams. Led Affordability, Loyalty program and special projects for Indiao Led key strategic initiatives with large partner institutions and other country teams. Led strategic partnerships on Android.

Mumbai Area, India

o Led the adoption of AI/ML methodologies for various customer, network and operations use cases. Helping various business functions leverage the power of AI/ML for effectiveness and efficiency improvemento Led AI/ML use cases for revenue impact: Customer Churn prediction, Network experience analysis, Customer segmentation, Usage prediction, Route.

Mumbai Area, India

o Set up the business operations centre involving process, dashboards/KPIs, people to help customer acquisition pan Indiao Created the managing systems (dashboards, operating rhythm) to drive acquisition of HNI customers through Jio Link (Broadband internet device for homes) and the Youth segmento Prepared the Go-to-Market strategy and playbook for the.

Mumbai

• Part of the chairman’s core team managing the launch of Reliance Jio, the digital services company spanning 4G connectivity, devices and applications o Prepared the customer acquisition strategy for the premium/HNI.
• Created an approach for creating a Business Command Centre to improve operations for one of the largest retail chains in India covering KPIs, Dashboards, org. design and process for preemptive response to possible issues

Mumbai Area, India

o Designed the methodology for future business-scenario building under uncertainty for a major Paints company in India which helped in creating their business vision and sales staffing strategyo Designed the approach for optimizing the product/SKU mix for an FMCG major at a distributor level for sales uplift. The engagement was delivered as a proof of.

o Collaborated with Business Owners to formulate marketing strategy and managed campaigns for Capgemini Netherlandso Defined the Balanced Score card for each program and metrics for ech online/offline campaign to monitor performanceo Led marketing programs (Mobile solutions, Innovation) aimed at a key global client and for the Application Testing service.

o Worked in the KPMG International Global Enterprise Architecture team (role outsourced to TCS) managing development and rollout of IT standards for all country firms. Designed Standards life-cycle processes and liaised with Technology Officers from all KPMG country firms to help Standards roll outso Supervised pilots for setting up other KPMG projects for.

Master Of Business Administration (Mba), General Management

Silver Medallist with a place on the Director's Honour Roll. Special interests in Strategic Management, Economics and Marketing

Bachelor Of Technology (B.Tech.), Electrical Engineering